Planet Fitness in Tyler, TX is a gym that prides itself on being a 'judgment-free zone' with a welcoming atmosphere for everyone, from fitness beginners to seasoned athletes. Open 24/7, it offers numerous amenities such as a variety of exercise machines, tanning, hydrotherapy massage beds, and personal training sessions. The gym is known for its friendly and supportive staff who help maintain a clean environment, though some reviews have highlighted issues with staff behavior and cleanliness in showers. Overall, it’s a good option for those seeking an affordable and inclusive gym. Located at 2747 E 5th St, Tyler, TX, Planet Fitness further stands out with its extensive operating hours and commitment to customer service, although there have been a few concerns regarding equipment maintenance and billing issues. Members appreciate the accessibility and variety of equipment, specifically noting the spacious layout that prevents overcrowding. Despite some negative experiences with specific staff members and instances of poor customer service, most feedback indicates a positive and motivating workout environment, making it a solid choice for fitness enthusiasts in the area.
Pros:
- Open 24/7.
- Affordable membership fees.
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Variety of equipment available.
- Judgment-free zone.
- Hydrotherapy massage beds and tanning available.
- Personal training sessions offered.
- Spacious layout, preventing overcrowding.
- Suitable for all fitness levels.
Cons:
- Issues with customer service, particularly specific staff members.
- Maintenance and cleanliness of showers needs improvement.
- Billing and membership cancellation complications.
Location / Contact
- Address: 2747 E 5th St, Tyler, TX 75701, United States
- Phone:+1 903-771-0103
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 2747 E 5th St, Tyler, TX 75701, United States .
The contact number is +1 903-771-0103
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
People Also Viewed
Jennifer Cook
2 years ago
Not too crowded, plenty of equipment, everyone minds their own.
Chester Amidon
2 years ago
Shared my workout with foster youth that Planet Fitness made available to them free of charge for the Summer. Thanks
kimteeah lewis
2 years ago
Great environment to workout in with your friends and family great friendly staff, has all the equipment and benefits needed to have you looking good and feeling your best
Tere Allen
2 years ago
8/7/2023Male staff walked in thefemale restrooms to clean it was 7:00am I observed couple females in the shower!!!!!! Iwent to the front desk toasked why is a male staff in the females area? They said is because is the only time for him to cleanup... when they have a female in the front desk doing nothing. THAT IS WRONG AND IN APPROPRIATE. 😡😡😡
Kevin Mullett
2 years ago
I like the wide variety of equipment at the Center, the Instructions on said equipment, the helpfulness of the Trainer that gave Us 'Our Design Program', the uncrowded work out space where You are not packed in next to people and just the overall layout of the Gym Itself. We look forward to many years Of working out and getting in shape at Planet Fitness.Jane Diane & Kevin Mullett
Renee Perrecone
2 years ago
I pay for full Black Key membership. They never have the massage chairs working. I am going to downgrade since I have not been getting what I am paying for
Dade Horney
2 years ago
It’s open space wise and everyone is just there doing their own thing. The staff are friendly and it’s just good vibes!
icemanimports
2 years ago
This gym is pretty good, their equipment is rather nice and fairly new. The staff are not always around to help in the evening but generally it's not a big deal.
Danielle Groves
2 years ago
Staff was friendly and helpful. One staff member went out of his way to make sure my tanning room was ready and cleaned before I went in it.
Jules Walden
2 years ago
Switched from Anytime Fitness for a better price, & I Planet Fitness is the best gym I've ever gone to. It's big & spacious, with lots of machines & multiples of some to accommodate for a crowd, but it's usually not too busy from 8-10.