Planet Fitness at 1028 N Mountain Ave, Upland, CA, welcomes its patrons with a friendly and helpful staff, complemented by a clean and well-maintained facility. Patrons appreciate the spacious gym, latest equipment, and thoughtful amenities like aqua beds, massage chairs, and tanning options. The gym offers an affordable membership, making it a great choice for both new and experienced fitness enthusiasts.
However, some members have expressed dissatisfaction with recent changes in operational hours and crowded peak times. Issues with membership cancellations and maintenance have also been noted. Despite these, the gym continues to be a popular choice for its overall quality and supportive environment.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained facility.
- Spacious gym with latest equipment.
- Affordable membership options.
- Aqua beds, massage chairs, and tanning options.
- Convenient location.
- Positive and welcoming environment.
- Great customer service.
- Flexible membership plans.
Cons:
- Reduced operational hours.
- Crowded during peak times.
- Issues with membership cancellations.
Location / Contact
- Address: 1028 N Mountain Ave, Upland, CA 91786, United States
- Phone:+1 909-297-5090
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 1028 N Mountain Ave, Upland, CA 91786, United States .
The contact number is +1 909-297-5090
This service is listed under Gym .
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Alexandra Yu
3 years ago
I went in there to check the facility and also to check if they are fully open to public and if it's safe to go to the gym after a long time lazy life.. i remember wanted to join them before pandemic, and before I could, pandemic happened. The person who helped me and took me for a tour was extremely helpful, friendly and gave me a very good impression, but the only thing is that to sign up needed to have my bank account number which I don't usually carry it with me, so after going home I sign up to try it out, so far it's been good.
Justin Galindo
3 years ago
This was mine and my friends first time going to this particular planet fitness. When I arrived I informed them it was my first time there, they quickly got me registered and helped me with my guest pass for my friend. Everyone was respectful and most if not all of the patrons were good about cleaning after themselves and wiping down the equipment after use.
Leah salgado
3 years ago
Just started going 2 weeks ago and I bring my son, and now my husband. The Staff is amazing! They are always helpful and professional. They do awesome cleaning everything! I definitely recommend this gym!
Jose Joaquin Romero
4 years ago
Most employees are pretty cool. Dude with the beard was rude af when I asked him why he had turned off the hydro massage bed.
Jenny Macaluso
4 years ago
5 stars would give 10 Stars.Made me want to move to California but homeless and bums were too much for me.This gym ROCKS!THE MGR WAS SO CLASSY.LOVED HIM!HUBBY A TRUCKER WE GRABBED A WORKOUT AND GRABBED SOME GOOD FOOD AT STORE NEXT DOOR.& Ate at Chipotle across lot♥️♥️♥️♥️♥️THEY HAD CHICAGOGIARDINIERA 🛒🎁
Star Gomez
4 years ago
Staff is always friendly, professional & helpful at this facility. They follow their own plus the city's guidelines & I appreciate it a lot. It's very clean. Masks & sanitizing equipment before & after each use is a MUST at this time & they hold people accountable (which is rare these days), politely asking everyone whom they see not following the rules to abide by them & it's very appreciated.
Ana
5 years ago
Clean gym, new machines... one of the best Planet Fitness, also did not smell like a gym. Smelled clean..
Misty Hyden
5 years ago
I love Planet Fitness would recommend it to everyone and I do my husband and I go for that $20 membership we enjoy it so much we go by five times a week always clean amazing staff
Alex Mendez
5 years ago
New, clean as very helpful staff. The gym vibe is get in to workout and move on. Not the usual malingering meat heads.
Trin
5 years ago
No judgment! This place is great. Never too many people so there snk waiting for machines and the ladies in the locker room are nice and supportive!