Planet Fitness, located in the Northgate Village Shopping Center at Vancouver, WA, is a budget-friendly gym with convenient access. They offer 24-hour access on weekdays and reduced hours on weekends. The gym is known for its clean environment, friendly staff, and basic yet well-maintained equipment which is ideal for beginners. Members appreciate the extra amenities available with the Black Card, such as tanning beds and massage chairs. However, some users have faced issues with the cancellation process and customer service, impacting their overall experience.
Overall, Planet Fitness in Hazel Dell has a solid reputation for providing a clean, friendly, and affordable workout environment with adequate equipment for basic fitness needs. While it offers a good value for the price, especially for beginners, prospective members should be aware of potential issues with equipment availability and membership cancellation procedures.
Pros:
- Affordable membership options
- Friendly and helpful staff
- Clean environment
- Convenient location
- 24-hour access on weekdays
- Basic yet well-maintained equipment
- Good amenities with Black Card membership
- Ample parking space
- Supportive community atmosphere
- Quick repairs on broken equipment
Cons:
- Complicated cancellation process
- Limited availability of some equipment
- Occasional customer service issues
Location / Contact
- Address: 9919 NE Hazel Dell Ave, Vancouver, WA 98685, United States
- Phone:+1 360-573-4000
- Website:planetfitness.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 80 reviews.
The address is: 9919 NE Hazel Dell Ave, Vancouver, WA 98685, United States .
The contact number is +1 360-573-4000
This service is listed under Gym .
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Sheila Bleck
1 year ago
Its peaceful. I have hip issues and wanted certain cardio equipment. Its clean and easily laid out. Def has a few perks for such a low price.
Levi Rains
1 year ago
I signed up for this gym just before Covid. I went once, and came back the next day to cancel my membership. I filled out a paper and was told to leave it at the front desk.I looked at my banking records about a month ago and realized they have been charging me for over 3 years and never canceled my account.
Dan A
1 year ago
Convenient location in the Hazel Dell area of Vancouver. All new machines since we had been there last year. Best workout value around in our opinion.
Brandy Kozisek
1 year ago
Great location. Friendly staff. Always clean.
Kylia R.
1 year ago
OK. Bad shower heads and not cleaned regularly. Good equipment, though. Also, there are no hair dryers but 2 'get ready' stations.
Desiree Bradley
1 year ago
Almost always clean, compared to some other PF's. Equipment is new, too. That's a nice bonus. I usually go to Vancouver or Portland for my workouts, but have been to some in San Diego that had squeegees in the shower. Very nice to have the person wipe it out real quick. Maybe other locations should join the trend of cleaning up after yourself?
Kelley House
1 year ago
It's a nice clean fitness center. But the blatent hypocrisy is astounding.They say it's a "judgment free zone" but they don't want those of us who are physically stronger than the average stick figure character to be able to lift the weights we need to maintain our strength. That's judgment. They refuse to provide more 45# plates for the equipment. I squat 500# for reps. I push 1000# on the leg press. In order to get a great workout, I have to take all of the plates from everywhere in the gym.It's stupid.
Myriah Fish
1 year ago
As you can see this person is using a smith machine dangerously wrong.Against their rules wrong.Do not count on management to do a thing; you’ll probably see someone die before anyone lifts a finger.I asked someone to please stop her, they assured me they’d say something and they proceeded to do absolutely nothing.
Elizabeth Crowder
1 year ago
Very clean.....the people working here are extremely nice. I love going to planet fitness.
Jeremie Schafer
1 year ago
For the most part not bad,issues: restroom slow to repair toilets typically one will out of service for months. Restocking TP, check before you sit down you may be stranded.Showers where shoes, floors are never clean, looks like I washed my dog in there.I go early almost every day so no one is really cleaning or checking the space in the slow or off hours.