Planet Fitness, located at 8024 E Mill Plain Blvd, Vancouver, WA 98664, offers affordable gym memberships with a range of equipment for both beginners and seasoned gym-goers. They provide a clean and well-maintained space along with helpful staff ready to assist members. The gym operates most days 24 hours, making it convenient for varied schedules. However, some members have experienced issues with their cancellation policies and customer service.
This location lacks some equipment like power bars and free weights, pushing certain members towards other facilities. Nevertheless, Planet Fitness remains a strong option due to its affordability and consistent cleanliness, making it a reliable choice for many fitness enthusiasts.
Pros:
- Affordable membership options.
- 24-hour access on weekdays.
- Clean and well-maintained.
- Friendly and helpful staff.
- Modern equipment.
- Ample sanitizing stations.
- Varied amenities including massage chairs.
- Great environment for beginners.
- No-frills, respectful clientele.
- Good lighting and atmosphere.
Cons:
- Limited free weights and specialized equipment.
- Poor handling of cancellations and refunds.
- Weekday customer service can be inconsistent.
Location / Contact
- Address: 8024 E Mill Plain Blvd, Vancouver, WA 98664, United States
- Phone:+1 360-448-2277
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 80 reviews.
The address is: 8024 E Mill Plain Blvd, Vancouver, WA 98664, United States .
The contact number is +1 360-448-2277
This service is listed under Gym .
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Brad
2 years ago
They have just about everything you need here! Sam was who helped me set up my account and made it a super smooth, quick process. Customer service from her was amazing! Other than that, the equipment was newer and in good shape. The free weights did not have a huge selection of benches but overall a really great experience here! I will definitely be back and be visiting other locations.
Danny Phanphackdy
2 years ago
First off, shout out to the friendly staff at this location. I met Kiera & Sofia who helped me get set up and assisted me anytime I had a question or concern. Staffing is important because they set the tone for the workout environment and it’s a make or break situation on whether you’d come back often.The machines they have are effective and I can target almost every muscle on my body. I’ve been there everyday since I started. They gave me a sweet offer with the PF Black membership and I took advantage of the massage machines they have. It’s amazing how good you feel after puttin in work and getting those tissues targeted to circulate blood flow. I’m glad I chose this place as my workout destination. If they had a basketball court, I’d give it 6 stars.
Andrew Amador
2 years ago
Water pressure and temp not too good. Its almost same as pouring room temp water bottle on you for a shower seems. The total body fitness Beauty Angel didnt have good sound. All that comes from the speakers was bass and no treble. Clean place and night crew cleans nicely.Click the thumbs up button below to "like" this post if you felt it was helpful! Thanks!
Timothy Fralic
3 years ago
I have been a member at the gym for more than three years. The members are great and I know most of the regulars on first name basis. Unfortunately the same cannot be said for the management. The owners do not appreciate or pay their …
David
3 years ago
The staff are always friendly. I believe luke is a manager there. He was a great fitness trainer and is always helpful and friendly. I've been a member for atleast a year and have never felt uncomfortable here. The environment is positive …
Marcia Love
3 years ago
I would give them a 5 star but I find it frustrating that they changed the policy to where the members have to clean the TBE and Tanning beds but then don't bother to put any cleaning supplies in the rooms. It's very frustrating to have to …
Jennifer myers myers
3 years ago
I am pleased with my staff during my workout hours! I am always greeted when I come in! Danitrius really helps me and greets me! He answers my questions and I see him always asking others if everything is alright! He’s always saying hello …
Wayne Dixen
3 years ago
Needs to be much cleaner..... the water faucet doesn't work properly it barely puts out water it's warm and taste like chlorine. Kind of a staple of a gym to have good freshwater.... the floor mats are always disgustingly full of hair (very gross)...and it has been brought up to management.... anybody who works there knows the issues....but nothing changes
Steven Draper
3 years ago
Great gym, great price, but the way they handled their response to the COVID-19 epidemic is completely unprofessional. They charged my card (much more than what my monthly due is). I tried calling several times to speak to someone, but the phone went straight to voicemail stating that the gym is closed. I sent emails asking why they charged my card and received no response. 10 days went by, and still no response and not answering the phone, and 3 days until they were about to charge my card again (this time for double my membership fee amount), they finally answered the phone. The gym representative did not allow me to speak with the manager, told me that they would not refund my money (although they have been closed, until they finally answered the phone, and there is a freaking PANDEMIC going on right now!), and they couldn't care less that they were losing a customer. It's not worth risking your life at the gym, especially at one that could care less.
Cato
3 years ago
Five things.Overpriced. Too much money for for the equipment.Inability to cancel membership over the phone online or with a certified letter. All they want to do is steal your money, it doesn't matter if you're injured, unable to walk, move or had to move to another state. I had to fly in from Tennessee to cancel my membership. (only been in the gym one-time paid for two years because they refused to cancel and continue to drain my bank)Hidden fees. After canceling my membership not only did I get feed something that I was not told about, I didn't even have the time to talk about my experience.Unprofessional staff. didn't get a receipt or any sort of documentation, nor notification that I would be charged additional fees!!!Go here if you want to throw money away.