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Planet Fitness in Waterbury, CT, offers a large, clean facility with a friendly atmosphere. The gym operates 24/7 on multiple days, providing convenience for members with varied schedules. Members appreciate the wide range of equipment and clean environment maintained by the staff. The gym promotes a judgment-free zone, welcoming people of all fitness levels.

However, there are some consistency issues with staff enforcement of rules and cleanliness. Some members reported discomfort due to insufficient cooling during workouts and unsatisfactory customer service experiences. Overall, it remains a clean, affordable gym option.

Pros:

  • Friendly and helpful staff
  • Clean environment
  • 24/7 operation on multiple days
  • Wide range of equipment
  • Judgment-free zone
  • Affordable membership
  • Convenient location
  • Masseuse equipment available
  • Classes and personal training offered
  • Positive atmosphere

Cons:

  • Inconsistent rule enforcement
  • HVAC system needs improvement
  • Customer service issues

Location / Contact

Rating Stats

4.2

out of 5.0

15 reviews
5.0
3 reviews
4.0
6 reviews
3.0
8 reviews
2.0
38 reviews
1.0

Reviews (70)

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Great place to work out. Friendly staff. Tons of equipment to suit my needs.

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Been going there since it opened but not for much longer. Tell me why when 75% of people wear ear buds does the music need to be so loud? I have my volume almost all the way up but it still bleeds into my hearing...see ya!

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Always great and very clean. Weights are never all over the place. Find whatever you need in this gym

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Good gym but avoid the typical busy times unless ypu want to wait for some of the equipment to free up

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The workers are super nice, but apparently all planet fitnesses don't have a normal squat rack. They only have the Smith machine squat rack. However for the bench press they have both the Smith machine and free weights which I much appreciate. Still, squats are very important, and this might make me end up canceling my membership, the Smith machine is extremely annoying and ruins my form completely.

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They always make me feel welcomed and motivated to work extra hard in my attempt to loose weight.

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It's about time they got a good trainer. His name Jude I would highly recommend he knows what he doing and motivated trainer hands down A+++

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I really enjoyed my workout here. The layout is great. Even with a lot of people you don't feel crowded. If this location was a bit closer it would be my go to, but it is a great backup location when I can't get to my regular location.

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I love this place! Great place to work also great place to work out in it’s a great phenomenal experience u should get the black card membership u get to use the total body enhancement!!! 😊 …

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honestly i give this a 5 bc planet fitness gave high schools a chance to get fit and i really appreciate it bc me have no money and it feels nice that they’re giving us an opportunity :)

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 70 reviews.

The address is: 855 Lakewood Rd, Waterbury, CT 06704, United States .

The contact number is +1 203-757-8032

This service is listed under Gym .

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