Planet Fitness in Waukegan, IL is a highly-rated gym known for its cleanliness and friendly staff. The gym has a welcoming atmosphere, making it comfortable for beginners and experienced athletes alike. They offer a variety of modern equipment, including stairmasters and smith machines. The staff is attentive, often engaging with members and maintaining the gym's cleanliness.
Despite the positive aspects, there are a few drawbacks. Some members find the Saturday hours too limited and express dissatisfaction with the membership cancellation process. Additionally, there have been occasional complaints about customer service and equipment availability during peak hours.
Pros:
- Friendly and helpful staff
- Always clean and well-maintained
- Good variety of equipment
- Welcoming atmosphere for beginners
- Judgment-free zone
- 24-hour access on most days
- Affordable membership options
- Convenient location
- Encouraging and supportive trainers
- Highly-rated customer service from specific staff members like Terry and Tony
Cons:
- Limited Saturday hours
- Complex membership cancellation process
- Crowded during peak times
Location / Contact
- Address: 2223 N Lewis Ave, Waukegan, IL 60087, United States
- Phone:+1 847-249-9800
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2223 N Lewis Ave, Waukegan, IL 60087, United States .
The contact number is +1 847-249-9800
This service is listed under Gym .
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Evelyn Brooks
6 years ago
I Love going to Planet Fitness it was the best decision I made in years. When I get there I am feeling one way but after my workout last but not least the hydro massage. I leave feeling refreshed, rejuvenated and like a new woman. 👍👍👍👍👍✋✋✋👍👍👍👍👍 …
Joe Buck
6 years ago
Poor! Most generic facility I have ever been in, and I've been in at least a dozen! I'm Florida based, and I travel a lot out of state!This facility has only lounge hydro massage, no hydro beds, no stand tanning rooms just lay down ( and the guy at the desk didn't ask me if I had protective eye wear ), the ceiling fans are very low speed ( why even have them running)!I feel sorry for the people using this facility)A BIG THUMBS DOWN!!!
Raised Bywolves
6 years ago
I love the gym, the price and the place are worth it. Clean and well staffed! No pressure gy. People there are open and nice so you can find gym buddies easy if you want to.I see some room to make it a gym that has just about everything! A few more wall mirrors just for the sake of doing exercises the correct way ...tanning rooms would be salon style if they had garbage cans, and maybe something other than brown gym wipe towels to wipe off with I bring my own towel or wet wipes.It would be amazing if weekend hours could change just a little so that there is more time to gym it up!! Please please more hours on weekend?I love this gym I love the staff. It's perfect for anyone who has s busy life, it's always open. Not a single excuse not to go to this gym!
Kaia De Stael
6 years ago
I really enjoy this gym! Staff is always friendly and they do a good job of making you feel welcome. Just wish that in the tanning rooms there were hooks for your clothes and a garbage bin. But overall this is a great place to work out and I personally have lost 20lbs since joining!
Susana V
7 years ago
My first time going in and i told the guy at the font desk how ive never been inside, he didn't show me around. But okay, besides that its nice and clean. Wish they had a women's workout room.
Moni Girl
7 years ago
So sad a worker told my daughter her birthday was a lie. Her dad asked for the manager and he pretty much insulted my daughter also in this judgement free zone. I still don't understand what the big deal was if you can bring a guest with no hassle. We haven't heard a peep from the owner yet.
Jennee Burgos
7 years ago
Beautifully placed😍 Environment is get and set up even better! The variety of machines is def amazing and the perk of the black card are even better! Can't wait to jump on that hydro massage bed🎉 …
Roger Vines
7 years ago
Just signed up for the Black card membership. The staff here is super friendly and easily approachable. Juan was helpful in answering our questions and giving us a tour of the facility. The place is brand new and in great shape. Can't wait to spend some time working on making myself better in a judgement free zone!
Baby Blue Belle
7 years ago
So far so good! I've been there a few times since they opened a few weeks ago. Definitely very clean, super nice staff, great locker rooms and the space is perfect. It's so close to home and very convenient for me so I'll be in a lot more!
David Hirsch
7 years ago
Brand new gym. Incredible variety of machines to workout with. Clean facility. Very kind staff. The members seem friendly as well. You won't feel intimidated if your not in perfect shape. My only complaint is they are open 24 hours a day except weekends. I don't believe folks will go to a gym on a weekend late night to cause trouble. If they did I'm sure you could just ban them. I have to drive all the way to Racine Wi on the weekends after 8pm to workout at Planet Fitness there. I have never seen anyone drunk late night Saturday night in Racine Planet Fitness.