Planet Fitness in Waukegan, IL is a highly-rated gym known for its cleanliness and friendly staff. The gym has a welcoming atmosphere, making it comfortable for beginners and experienced athletes alike. They offer a variety of modern equipment, including stairmasters and smith machines. The staff is attentive, often engaging with members and maintaining the gym's cleanliness.
Despite the positive aspects, there are a few drawbacks. Some members find the Saturday hours too limited and express dissatisfaction with the membership cancellation process. Additionally, there have been occasional complaints about customer service and equipment availability during peak hours.
Pros:
- Friendly and helpful staff
- Always clean and well-maintained
- Good variety of equipment
- Welcoming atmosphere for beginners
- Judgment-free zone
- 24-hour access on most days
- Affordable membership options
- Convenient location
- Encouraging and supportive trainers
- Highly-rated customer service from specific staff members like Terry and Tony
Cons:
- Limited Saturday hours
- Complex membership cancellation process
- Crowded during peak times
Location / Contact
- Address: 2223 N Lewis Ave, Waukegan, IL 60087, United States
- Phone:+1 847-249-9800
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2223 N Lewis Ave, Waukegan, IL 60087, United States .
The contact number is +1 847-249-9800
This service is listed under Gym .
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Paulina Centeno
1 year ago
When will it open back up?
Michael Towner
1 year ago
The gym is clean and the staff friendly and helpful.
Cody Nahf
1 year ago
Hours are great. Always clean and the staff is great
neeraj jerald
1 year ago
Great place.. quite clean and people take care of it every now and then.
AP3XWOLF 99
1 year ago
Love this place very busy but never a mess!
Barbara wright
1 year ago
Staff is very helpful and respectful. Great joyful team they really know how to keep the gym clean.
OPB Fitness
1 year ago
Great staff, the staff is always cleaning day and night. Even the managers are hard at work keeping the gym spotless. I go at night when it's less busy, wish it was 24hrs on weekends.
Queen B.L.
1 year ago
My experience here has been good so far. The only problem is the hours on Saturday they closed pretty early. I don't know probably not a lot of people coming by that day . It will be perfect if they will stay Open at least by 10pm. Instead of 7pm .
Olivia Montoya
1 year ago
Great environment to work out and staff are always very polite and professional.
Karolina Charyło GUGA Trucks
1 year ago
I used to come here regularly 4years ago.These days I can’t take showers here, cause water in showers is freezing cold.I will change location now .. but I will come back to check it soon.. cause it’s closer for me here.