Planet Fitness in Waukegan, IL is a highly-rated gym known for its cleanliness and friendly staff. The gym has a welcoming atmosphere, making it comfortable for beginners and experienced athletes alike. They offer a variety of modern equipment, including stairmasters and smith machines. The staff is attentive, often engaging with members and maintaining the gym's cleanliness.
Despite the positive aspects, there are a few drawbacks. Some members find the Saturday hours too limited and express dissatisfaction with the membership cancellation process. Additionally, there have been occasional complaints about customer service and equipment availability during peak hours.
Pros:
- Friendly and helpful staff
- Always clean and well-maintained
- Good variety of equipment
- Welcoming atmosphere for beginners
- Judgment-free zone
- 24-hour access on most days
- Affordable membership options
- Convenient location
- Encouraging and supportive trainers
- Highly-rated customer service from specific staff members like Terry and Tony
Cons:
- Limited Saturday hours
- Complex membership cancellation process
- Crowded during peak times
Location / Contact
- Address: 2223 N Lewis Ave, Waukegan, IL 60087, United States
- Phone:+1 847-249-9800
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 2223 N Lewis Ave, Waukegan, IL 60087, United States .
The contact number is +1 847-249-9800
This service is listed under Gym .
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sam garcia
1 year ago
Staff are real nice the clean gym is super clean and organized
Tyrone Jenkins
1 year ago
Very clean and nice place for working out. I love the atmosphere
Lisa H
1 year ago
The staff is very kind and helpful. Management takes feedback seriously and follows through with addressing concerns. There’s a good variety of equipment and convenient location.
Jermaine Ransom
1 year ago
The Manager Terry & the staff are incredible! I split time between Waukegan, Palatine, & Loves Park/Rockford and the Waukegan team is like family. I greatly enjoy working out at the Waukegan branch as do my friends who workout with me. Looking forward to my healthy journey to continue!
Matt Blair
1 year ago
Great gym. Everything is kept very clean and the staff is helpful and nice. My only complaint is that it can get busy at times so it seems like they don't have enough weight machines.
Intense Unknown
1 year ago
Tony is really helpful and the gym is always nice and clean
Cindy Tapia
1 year ago
I love coming to planet it’s local and the assistant manager Tony it’s really friendly with members.
Dora gisela Dias
1 year ago
This manager is incredible, this is the most clean gym I ever been. Congratulations
Nicole Thomas
1 year ago
enjoy my first workout!! planet fitness in Waukegan. it was clean and it seemed to have a really nice vibe.
Penny Bahena
1 year ago
I HAVE BEEN COMING TO THE WAUKEGAN FACILITY FOR MONTHS. IM SO IMPRESSED WITH THE "JUDGEMENT FREE" AURA. THE WORKERS KEEP EVERYTHING CLEAN AND ARE VERY FRIENDLY. THEIR POSITIVITY REFLECTS THROUGH THE ENTIRE GYM. THANK YOU TO MANAGER TERRY AND GIO TO BE SPECIFIC. THEIR GOOD MORNINGS MOTIVATE.