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Innovative Health & Fitness, located at 8800 S 102nd St in Franklin, WI, provides a comprehensive gym experience with a wide array of fitness classes, an indoor track, and multiple pools. Members particularly praise the welcoming atmosphere, knowledgeable trainers, and cleanliness of the facility. The gym offers specialized physical therapy services, making it a versatile choice for diverse fitness and rehabilitation needs.

Despite its many strengths, this gym has received criticism for its communication and membership cancellation processes. Some members have also noted issues with the locker rooms and equipment maintenance. However, the overall consensus remains positive with high ratings for its staff, variety of classes, and facility upkeep.

Pros:

  • Wide variety of fitness classes
  • Knowledgeable and friendly trainers
  • Clean and well-maintained facility
  • Multiple pools with warm temperatures
  • Indoor track
  • Versatile fitness options for all levels
  • Excellent physical therapy services
  • Affordable membership
  • Welcoming and motivating atmosphere
  • High-tech key card lockers

Cons:

  • Poor communication regarding apps and services
  • Challenging membership cancellation process
  • Locker rooms and some equipment require updates

Location / Contact

Rating Stats

4.6

out of 5.0

5 reviews
5.0
4 reviews
4.0
4 reviews
3.0
12 reviews
2.0
95 reviews
1.0

Reviews (120)

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Best gym I've ever been to, hands down.Amazing customer service.Super amazing personal trainers who are so down to earth and understanding.The gym was so clean, you could probably eat off the floor if it wasn't for the people working up a good sweat.You can earn points by attending classes or participating in challenges. It's a good incentive to get you going.Open space, nice pool area with a reading station in the first floor. Its awesome, I cant wait to go back.

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The most well maintained and cleanest gym I've ever been a member to. I used to travel for work and I've worked out at gyms all over Wisconsin so I've had my fair share of comparisons. Staff is friendly. Personal trainers are well educated and seem to care about all their clients. Equipment is maintained well and never out of order. Towel service is included. You scan your own card upon entry so there is never a line at the fro t desk. Locker rooms and showers are always clean. Definitely the best gym I've ever had the pleasure to be a member of.

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Absolutely the best gym in milwaukee hands down. The location is SPOTLESS and the pools are immaculate and well-warmed to the perfect temperatures. The staff is incredibly friendly and professional and the trainers are extremely flexible. If you’re considering a gym in milwaukee, absolutely give this one a look. It’s really a gem.

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The steam room is somehow always broken. When it breaks it's usually down for several months. Members just kind of expect that at this point.They raised the cost of memberships and justified it by giving everyone towels.Compared to xperience fitness it is less crowded, and consists of more elderly people than young bros. If you go in the morning, you should expect the locker room to be filled with naked old bald men talking to each other as they stand infront of the mirror combing their hair for approximately an hour. No worries, they are all very friendly and welcoming.It does have a platform and bumper plates, which is a plus along with many other alternative work out pieces of equipment such as rings, heavy ropes and medicine balls.If you need something handled and don't know who to ask I would recommend asking Miles. He will take care of it for you.If you try to cancel your membership, good luck. They make it intentionally difficult to do. Nobody at the club is qualified to cancel a membership. You will get billed month after month until you block them from your credit card.

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I'm a fairly new member, but I really like this gym so far. To start, there's a ton of space available when you're there. The machines are spread out, and there's a number of different areas for strength training, cardio, TRX, etc. The staff are really nice, especially my personal trainer (you receive a few free personal training sessions when you sign up). The equipment is pretty well maintained, and it seems like they're constantly adding new equipment that other gyms don't have (for instance, the TRX equipment). The clientele skews older, and in my experience so far, everyone has been polite and considerate. The locker rooms are nice, albeit a little cramped. They also have a lot of classes available, although I haven't taken advantage of that. When I first came to the gym for a tour, the membership coordinator made it clear that they really take member feedback into consideration when implementing classes/getting equipment, which is a huge benefit that I've never really experienced with past gyms. There also seems to be a wide variety of equipment/classes aimed at all varieties of fitness levels.One thing I will say is that the parking lot is in fairly rough condition, but the gym itself is pretty well maintained.

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I've been to many gyms in this price class, and this is by far the best-equipped, cleanest, and friendliest. The membership skews older and people seem focused on improving their health, which in my view makes for a relaxed atmosphere. Helpful and flexible staff, adjacent physical therapy also very helpful.

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I absolutely love this gym! Very clean and everyone is very nice. Staff is always so friendly and helpful when I walk in and when I'm leaving. I've taken a few group fitness classes and the instructors are always so helpful and eager to help me if needed. I've trained with Amanda a few times and she is very knowledgeable and makes working out fun! If your looking for a great gym with great people, join Innovative you won't be disappointed!

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Great priced gym, unfortunately this limits the gym in cleanliness, equipment availability and hours of operation. The biggest concern however is cleanliness. It seems to me that this gym is rarely cleaned and when it is it is done less than thoroughly. This is most evident in the men's locker room in my experience. The lockers and floors are always dirty with garbage dirt and hair. I have strong reason to believe that the floors in the locker and shower rooms are not sanitized sufficiently. In my opinion it is worth paying more for a cleaner gym. I must say the gym offers a great selection of equipment for the price. However, it is difficult to find a time that the gym is not overcrowded making the great selection difficult to take advantage of.

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Had great results here - I had been to other clinics for months and saw more results in one single session with Pat than I did in months at the other clinics. They take a very personalized approach and give great focus to your specific …

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I joined the club after doing PT in the building for a knee surgery. The physical therapy that I received was outstanding. …

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 120 reviews.

The address is: 8800 S 102nd St, Franklin, WI 53132, United States .

The contact number is +1 414-529-9900

This service is listed under Gym .

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