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Innovative Health & Fitness, located at 8800 S 102nd St in Franklin, WI, provides a comprehensive gym experience with a wide array of fitness classes, an indoor track, and multiple pools. Members particularly praise the welcoming atmosphere, knowledgeable trainers, and cleanliness of the facility. The gym offers specialized physical therapy services, making it a versatile choice for diverse fitness and rehabilitation needs.

Despite its many strengths, this gym has received criticism for its communication and membership cancellation processes. Some members have also noted issues with the locker rooms and equipment maintenance. However, the overall consensus remains positive with high ratings for its staff, variety of classes, and facility upkeep.

Pros:

  • Wide variety of fitness classes
  • Knowledgeable and friendly trainers
  • Clean and well-maintained facility
  • Multiple pools with warm temperatures
  • Indoor track
  • Versatile fitness options for all levels
  • Excellent physical therapy services
  • Affordable membership
  • Welcoming and motivating atmosphere
  • High-tech key card lockers

Cons:

  • Poor communication regarding apps and services
  • Challenging membership cancellation process
  • Locker rooms and some equipment require updates

Location / Contact

Rating Stats

4.6

out of 5.0

12 reviews
5.0
95 reviews
4.0
5 reviews
3.0
4 reviews
2.0
4 reviews
1.0

Reviews (120)

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Innovative has taken very good steps to have a clean and safe environment that gives us the opportunity to 🏋️‍♀️ workout. The staff and trainers are very friendly. I am original member and really appreciate the value, facility (the pool area feels like a resort) and friendly staff. …

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There is no price you can put on great health. Innovative Health and Fitness offers everything to help you achieve that goal. Amazing fitness instructors, classes, trainers, staff and lifelong workout buddy friendships. I've been a member for 10+ years. My happy place.

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My husband and I have had a great experience for many years at Innovative Gym. Jeff Miller Had been very helpful with membership questions. Liz Ford is our personal trainer & we love her advice.I would highly recommend this gym.Kathy & Dave Kohl

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I’ve been going to this gym 13yrs!! Nice people work there have met a lot of nice people and made new friends!! The best thing I did is O joined this gym!!!They keep up with the update Drain pools every year and the locker room is all clean and updated

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The best health club ever. Bright and airy. Two great pools. Wonderful shower areas. Lots of extras like lotion, hair dryers,towels. Can't think of a negative comment. You will love it.

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I have been a member since last spring. I joined because I have chronic health problems and my doctor wanted me to try aqua aerobics.The classes are nice and the pool is nice and warm. The locker rooms are great for handicapped people with a walker.I used my drivers license to check in and for some reason this continued on for 3+ months even though I tried hard to get a card that you just scan to check in.Unfortunately the instructors with the water aerobics had to leave and were not replaced.Several times I got myself to the pool area only to find there was no class, really a hardship when you are handicapped.I tried to connect with the physical therapists to keep my functional core strength up and was sent an email that I have no business being in the pool area with my handicap and wanted to meet with me to discuss this ( again my specialist a top specialist in MKE wanted me to do all of this) with me instead of meeting with me to talk about core strength. I believe unless you have a basic sports injury you should avoid PT here and go someplace willing to accommodate and work with you.I called and asked if someone could come out to simply lift out of car my heavy walker from handicapped spot. No one responded or called back after a week and a half. I called again was told no way they are way to busy to do that kind of thing. I was given the e mail to cancel membership.So I waited almost 2 weeks to get this response and then sent e mail and waited 2 more weeks to say I’m cancelled for Dec as they charged me for another month as I waited to get cancelled. I was told the good thing is I’m cancelled in Dec which is good as the pool isn’t even open that month or at least most of it.

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Very friendly staff and knowledgeable instructors. Overall, the facility is very clean and there is a wide variety of classes to choose from. I like that they have disinfecting wipes all over the gym for members to clean equipment after use. I like that they are big enough to have a wide offering of classes, yet small enough not to feel overwhelming.

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Innovative is a great place to workout. Great atmosphere and lots of equipment with a large variety of free classes to choose from. I enjoy my sessions with my trainer Liz Moore. She’s a great motivator and has an awesome workout for me each time we meet. I’d recommend Innovative to anyone looking for a great place to get healthy and strong!

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I have been a member of Innovative Health and Fitness for about 13 years and I absolutely love it. I use the cardio equipment a lot (treadmill, recumbent bike, etc.) and there Is never a wait for equipment. I really like the track on the second floor. The pool area, consisting of a lap pool, a therapeutic pool and a hot tub, is great. The atmosphere in this area is something special with a wall of windows and a high wood ceiling. And one more thing.... with such a large parking lot, parking is never a problem.

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I've been to many gyms in the MKE area and Innovative is my favorite of all. The workers are always kind and professional, and there is a variety of fitness classes. The building itself is super modern, and the machines are all up to date - I really appreciate the high-tech lockers as well. I do wish, however, that it was open a bit later on weekends, but other than that everything is great.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 120 reviews.

The address is: 8800 S 102nd St, Franklin, WI 53132, United States .

The contact number is +1 414-529-9900

This service is listed under Gym .

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