Planet Fitness in Waukesha offers a clean, welcoming environment with convenient hours and helpful staff. The gym boasts a variety of machines and equipment, including treadmills, weight machines, and hydro-massage chairs, catering to various fitness needs. Members appreciate the 24-hour access on most days, allowing flexibility in their workout schedules.
While the gym maintains high cleanliness standards and a friendly atmosphere, it faces occasional issues with overcrowding, especially in peak hours. Some negative feedback centers around administrative issues like billing errors and poor phone response. Overall, Planet Fitness provides good value for its price, making it a popular choice among fitness enthusiasts.
Pros:
- Helpful and friendly staff.
- Clean and well-maintained facility.
- Wide variety of equipment and machines.
- Convenient 24-hour access on weekdays.
- Affordable membership prices.
- Hydro-massage chairs and tanning available.
- Judgment-free environment.
- Spacious locker rooms and workout area.
- Consistent and responsive customer service.
Cons:
- Overcrowded during peak times.
- Billing and administrative issues.
- Limited free weights and some specific machines.
Location / Contact
- Address: 1510 E Main St, Waukesha, WI 53186, United States
- Phone:+1 262-395-0578
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 1510 E Main St, Waukesha, WI 53186, United States .
The contact number is +1 262-395-0578
This service is listed under Gym .
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Calvin Marshall
10 months ago
I love the variety of machines and free weights, the room for stretching, the cleanliness of the facility including locker rooms is huge, and the friendliness of the staff. I just wish they'd have a spa and a pool.
Dean Sarnowski
11 months ago
I like this gym..don't like the gym heads that park themselves on a machine for 30 mins as though it was theirs forever lolStaff is awesome..place is always clean
Jesse Kleineider
11 months ago
Charged us a membership fee when they shouldn’t have and now they won’t answer the phone or provide a refund.
Drake Gipper
11 months ago
As an 18 year Xperience/Cardinal Member:Xperience:Pros- large size, free weights, variety and quantity of cable machines and cardioCons- questionable integrity (confirmed), dirtyPFPros- clean, nice staffCons- barely any free weights, no cardio variety, limited quantity and variety of cable machinesAs for charges everyone is mentioning, after waiting for 6 weeks on PF, I had to cancel my credit card since PF was charging the Xperience fee which is 3x what PF is.
David Galliano
11 months ago
WonderfulBrand new buildingBut they only have 4 stair machines and one has been broken for 2 months :(
Eric Vallee
11 months ago
I revised my Initial review because after I posted it, I got a very quick response from the owner. It is a very nice club. They recently added a 5th Smith Press and some more dumbbells. Really like the club.
L Ross
11 months ago
Clean & have never waited for a machine! Friendly staff and NEVER busy!
Chris Jackson
11 months ago
We have been told for 3 months since Experience closed and transferred our membership to Planet Fitness that we can stop membership. They have continued to take out $19.79 each for my husband and I. The old “checks in the mail”. They now owe us $118.74 and we have to make another trip there to tell them again to stop the membership that we didn’t want in the first place! Poor customer service!
Nicole Nick
11 months ago
This place is way too crowded at all times.
KAYLA CHRISTENSON
11 months ago
My husband and I were members at Xperience fitness, and when that closed our memberships transferred to Planet Fitness. We decided not to keep this membership for many reasons, but we were told we had a free month, so we figured we would try it out. We have been charged in July, and went in to cancel, the membership was under my 5 year old sons name! We got charged again, and my husband called and complained. We still haven’t received refunds, except 1. There were 4 charges in July, and then we were just charged AGAIN today. We cancelled. I would never recommend this gym to anyone due to this, and other past Xperience members should keep an eye on their bank statements.