Tri County YMCA in Menomonee Falls, WI, offers a wide array of programs and exercise equipment suitable for individuals and families. The facility boasts a clean and well-maintained environment with a friendly and supportive staff, making it an inviting space for diverse age groups. The variety of classes and flexible hours accommodate busy schedules, while the facility’s emphasis on community and family support is highly appreciated.
However, some patrons have concerns about the availability and diversity of equipment, such as the lack of a pullover machine. There are also issues reported about inconsistent customer service, particularly towards non-local members and families of diverse ethnic backgrounds. Despite these drawbacks, the overall experience at Tri County YMCA remains positive for many, thanks to its excellent programs and dedicated staff.
Pros:
- Clean and well-maintained facilities
- Friendly and supportive staff
- Wide variety of classes, including mornings and evenings
- Family-friendly environment
- Good selection of exercise equipment
- Great swim programs for children
- Knowledgeable and motivated instructors
- Positive community atmosphere
- Flexible hours accommodate busy schedules
- Excellent family and youth programs
Cons:
- Inconsistent customer service toward non-local members
- Lack of some specific equipment like the pullover machine
- Concerns about racial bias in staff interactions
Location / Contact
- Address: N84W17501 Menomonee Ave, Menomonee Falls, WI 53052, United States
- Phone:+1 262-255-9622
- Website:gwcymca.org
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 70 reviews.
The address is: N84W17501 Menomonee Ave, Menomonee Falls, WI 53052, United States .
The contact number is +1 262-255-9622
This service is listed under Youth Organization .
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Nick Lundbohm
3 years ago
Clean, friendly, open, warm, and inviting. Great options for classes and more than enough equipment for the number of people working out.
Debra Mariscal
3 years ago
I was extremely disappointed when i asked a certain employee for help with something and her response was very rude and disrespectful. I could not have been more iratated and it just ruined my entire day. And ive never experienced anything like it. I just cant begin to understand why she had to be like this. Not sure how to feel or what to think.
Yuna Lee
3 years ago
Everything is like brand new after the renovation and the staffs are very kind and helpful. Love this place!
Eric Vivoda
3 years ago
I've been taking my daughter to the Tri-County YMCA in Menomonee Falls for swim lessons since she was six months old. The parent and child classes were awesome. These classes really helped my daughter enjoy being in the water. It was a great experience for both of us. The pre-school classes started teaching my daughter the basic fundamentals of swimming. My daughter just turned four years old, and she's been in multiple pre-school classes with multiple swim instructors. The swim instructors are the strength of the swim program. Each instructor has different strengths that have helped my daughter along the way. The swim programs are led by Olivia, the aquatics director and Noah, the assistant aquatics director. They both have been very encouraging and have built a relationship with my daughter. I love the atmosphere that they have created with the aquatics program. Next, I can't wait to see my daughter start to swim independently. She is on her way. I always enjoy watching the higher levels because I know my daughter will soon be joining them. Last, I want to thank Olivia. Noah and the rest of the swim instructors for everything they do to support children in the water. My daughter and I are very thankful for all of your support. Thank you!
Amy Krohn
3 years ago
I love the instructors... their depth of knowledge, motivation, passion for what they do and the fun interactions we have in class and outside of class. Each one brings something different to the class and I appreciate the effort and time they dedicate to their participants. I love the flexibility and variety with early morning classes and evening classes after 5pm, particularly Body Pump, Cycling, TRX and Triple Threat. My calendar is not routine, so the ability to come early morning or late evening is perfect for my busy schedule.
Olimpo González
4 years ago
Olimpo, thank you for your review!
Sri Posina
4 years ago
Thank you for your review, Srikanth!
Larry Patti
4 years ago
Thank you for your 5-star review!
Lil Jay
4 years ago
Thank you for your review! Please let us know if there is anything we can do to give you a 5-star experience.
Josh McDonogh
4 years ago
Nice