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Orangetheory Fitness in West Palm Beach offers a dynamic, high-energy workout environment with professional coaching and a welcoming community. Located at 1900 Okeechobee Blvd, the gym is well-regarded for its clean facilities and effective fitness programs tailored to all levels.

However, customer service and operational policies have received some criticism. Complaints include issues with management and limited shower facilities. Despite these shortcomings, many members praise the motivating atmosphere and see significant fitness results, making it a popular choice for dedicated athletes and casual exercisers alike.

Pros:

  • High-energy, motivating coaches
  • Friendly and supportive staff
  • Welcoming community
  • Clean and well-maintained facilities
  • Varied and challenging workouts
  • Convenient app for scheduling classes
  • Effective for all fitness levels
  • State-of-the-art equipment
  • Personalized attention from trainers

Cons:

  • Inconsistent customer service
  • Issues with billing policies
  • Limited shower facilities

Location / Contact

Rating Stats

4.6

out of 5.0

11 reviews
5.0
1 reviews
4.0
2 reviews
3.0
86 reviews
2.0
0 reviews
1.0

Reviews (100)

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Coach Kevin is a great morning eye awakening leader. He pays attention to what is happening. Very good workout.

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I like being able to track my calories and effort in real time. Very motivating that it makes me want to go every day! Which is how I'll finally get the results I'm looking for.

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If I could give 10 stars I would by far my favorite Gym the team of Coaches Darby Shannon and Kevin are 2nd to none I've been able to lose 22lbs since I started even completed my first Spartan race thanks to these guys, they motivate you inspire and make sure to hold you accountable if your looking for a good gym that treats you like family check these guys out you won't regret it.

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I love OTF WPB. The community, coaches, and workouts are very motivating. One of my favorite places to be. I'm grateful to have a place that helps me get right-- mentally and physically!

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Coach Darby and Coach Shannon are amazing! Very patient and kind but still pushes you to be the best you can be! I always feel safe and comfortable in their classes and always leave proud of myself. Definitely recommend!- Whitney

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READ BEFORE SIGNING UP!!!Leaving multiple reviews because there are 2 sides to a gym-1st side is the staff helping train you-I think they do a fantastic job of making you feel welcome, they are attentive to you while working out and very focused on making sure the class is run smoothly and professionally. Would recommend THE WORKOUT to anyone.2nd side is the OWNER/MANAGEMENT side-Horrible, horrible! Most staff are 18-22 with no personal skills, technological skills, or ability think through a problem. Which is expected to a certain degree. But managers and owners are expected to be able to think.Recently put account on hold because of travel reasons, and was told we would not be billed other than the $15 to freeze the account. And which point we would unfreeze the account post our billing cycle and would resume as normal.Instead, they froze the account a day before the billing cycle, and unfroze a day before the billing cycle and charged the account again. So the 8 classes I had a hard time using in 1 month anyways, turned to 16 classes. And now I can’t cancel for an additional month meaning I will be charged another billing cycle.Management here has no intention of trying to help resolve anything or do what’s best for the customer. Just collecting your money.Funny thing is that because of this we are canceling our membership. Had they worked with us, and continued to collect the membership fee every month had we not canceled, they would have made more money overall.Wish more people know how to think about business.

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I went to my FIRST class and was provided great instruction, encouragement and a super energetic and encouraging fitness coach. The class was challenging, and I was provided the information needed for any necessary adaptions - the instructor checked in regularly during the class to make sure I was doing well and offer encouragement. I loved the class and the variation - it actually flew by! I got a great workout ( I will be a bit sore) and look forward to being a part of the Orange Theory crew!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 100 reviews.

The address is: 1900 Okeechobee Blvd #1, West Palm Beach, FL 33409, United States .

The contact number is +1 561-771-1180

This service is listed under Gym .

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