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Planet Fitness located at 5335 N Military Trl #20, West Palm Beach, FL, is a well-regarded gym known for its friendly staff and clean facilities. It offers a wide range of equipment to suit various workout needs. The gym's unique selling points include its welcoming atmosphere and consistent upkeep. However, some customers have voiced concerns about outdated equipment and poor customer service experiences from specific staff members.

Plans are affordable, and the facilities are spacious and well-maintained. With convenient hours and supportive staff, Planet Fitness offers good value for those looking to maintain their fitness routine. Although there are some service inconsistencies, overall feedback highlights a positive workout environment.

Pros:

  • Friendly and helpful staff
  • Clean facilities
  • Affordable membership plans
  • Wide range of equipment
  • Spacious workout areas
  • Convenient opening hours
  • Welcoming atmosphere
  • Hydromassage and other perks for Black card members
  • Supportive and informative management
  • Good for maintaining fitness routines

Cons:

  • Inconsistent customer service
  • Outdated equipment in some areas
  • Issues with cleanliness in specific spots

Location / Contact

Rating Stats

4.4

out of 5.0

21 reviews
5.0
8 reviews
4.0
10 reviews
3.0
16 reviews
2.0
65 reviews
1.0

Reviews (120)

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My quiet place

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My son's love the atmosphere of this gym very nice and helpful director's 🙏👍 …

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This is by far one of the PFs that needs the most attention. The manager is super nice and friendly but ,some of the staff are not so welcoming. A lot of the equipment doesn't work properly. Also some of the members are not so considerate Corporate will respond to this post by asking me to contact management. No, you need to start addressing these issues.

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Huge space, clean, great workout, and perfect location, try the Foodtown next door, they make HUGE JUICES perfect for after workout nourishment, they actually give you a bucket full of fresh juice.

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I have been going to the west palm beach Planet Fitness for the past 3 years and I absolutely love it there. The staff are extremely helpful and friendly the club is always clean and well taken care of. I would not go anywhere else. I love 45th street Planet Fitness

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It's a good gym, staff is great and very helpful. Only issue or complaint would be the place needs some updating (equipment/decor). I only say this is because of the conditions of other surrounding planet fitness locations are far newer, have newer and better equipped. I will continue to go because it's so convenient and gets the job done ✔️ 💪🏼💯

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Very clean and friendly staff

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Gym is clean and not so crowded

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I really enjoying my workout routine, is very clean, professional and friendly people working here and also comfortable hours.

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This place is good overall to make yourself fit, this is not the place for beginners as the are no trainers to help you out. I used to watch my YouTube videos and workout, i cancelled my membership recently with these guys and never fall in the trap of like getting annual membership is waste of money.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 120 reviews.

The address is: 5335 N Military Trl #20, West Palm Beach, FL 33407, United States .

The contact number is +1 561-530-4143

This service is listed under Gym .

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