Orangetheory Fitness in West Palm Beach offers a dynamic, high-energy workout environment with professional coaching and a welcoming community. Located at 1900 Okeechobee Blvd, the gym is well-regarded for its clean facilities and effective fitness programs tailored to all levels.
However, customer service and operational policies have received some criticism. Complaints include issues with management and limited shower facilities. Despite these shortcomings, many members praise the motivating atmosphere and see significant fitness results, making it a popular choice for dedicated athletes and casual exercisers alike.
Pros:
- High-energy, motivating coaches
- Friendly and supportive staff
- Welcoming community
- Clean and well-maintained facilities
- Varied and challenging workouts
- Convenient app for scheduling classes
- Effective for all fitness levels
- State-of-the-art equipment
- Personalized attention from trainers
Cons:
- Inconsistent customer service
- Issues with billing policies
- Limited shower facilities
Location / Contact
- Address: 1900 Okeechobee Blvd #1, West Palm Beach, FL 33409, United States
- Phone:+1 561-771-1180
- Website:orangetheory.com
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 100 reviews.
The address is: 1900 Okeechobee Blvd #1, West Palm Beach, FL 33409, United States .
The contact number is +1 561-771-1180
This service is listed under Gym .
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Jonathan Ortiz
5 years ago
This awesome hour of fitness gets me going every morning! Fantastic location and staff!
Maddie Guild
5 years ago
One of the best front desk crews I've experienced!! Also trainers are great, overall amazing experience!!
Hayley Galac
5 years ago
Great staff! Orangetheroy definitely keeps you accountable. Classes are getting crowded but the staff is working for more classes to accommodate all the people. excellent and challenging workouts and fantastic music.
Rachel Sargent
5 years ago
Orange Theory Fitness West Palm Beach provides a great 1-hour workout! The facility is very clean and uses state of the art equipment. The Coaches are professional and highly motivating. The staff is friendly and helpful! I burn a lot of calories, keep my body toned, have a great time and best of all made friends and enjoy working out with the people at this location! I highly recommend giving OTF WPB a chance!
Sara Hill
5 years ago
If you are going to try Orangetheory Fitness, do not go to this location. Other reviews below will verify that they promote on their website and in their store that your first class is free. They will ask you for your credit card information as "collateral" and then subsequently charge it. Also their customer service was horrible--no explanation before or after the class of what makes it so novel, what the colors or percentages mean, and how the circuit works. I emailed the store to request the charge be removed from my card and the employee called me back to defend their actions--again horrible customer service. You can get just as good of a workout going anywhere else and probably get better return for what you pay and better customer service.
summer calhoun
6 years ago
Annatar Tar
6 years ago
Baylee Werner
6 years ago
Roberto Travieso
6 years ago
vishal savdas
6 years ago