Main Line Health Fitness & Wellness Center, located at 1020 Baltimore Pike #150, Glen Mills, PA, is a popular fitness destination renowned for its comprehensive amenities and well-maintained facilities. Not only does this gym offer an array of workout machinery and group exercise classes, but it also features a clean and welcoming environment with a friendly staff. Customers appreciate the additional perks such as clean swimming pools, available towels, and childcare services, making it a top choice for fitness enthusiasts of all types.
However, some reviews point out issues related to customer service, particularly in the handling of membership cancellations and staff interactions. While the center excels in numerous areas, these concerns are significant enough that potential members might want to consider their options carefully.
Pros:
- Well-maintained and spotless facilities.
- Variety of gym equipment and fitness classes available.
- Outdoor and indoor swimming pools appreciated by users.
- Childcare services are available and highly praised.
- Helpful and friendly staff mentioned by several members.
- Towels available for member use.
- Personal trainers are professional and encouraging.
- Locker rooms are clean and well-equipped.
- Therapy pool and jacuzzi mentioned as huge plus points.
- Flexible opening hours accommodate various schedules.
Cons:
- Some instances of rude customer service reported.
- Complaints about difficult membership cancellation process.
- Negative feedback about sales tactics and inflexible staff.
Location / Contact
- Address: 1020 Baltimore Pike #150, Glen Mills, PA 19342, United States
- Phone:+1 484-227-7999
- Email:glenmills@fitnessandwellness.org
- Website:mainlinehealthfitnessandwellness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 1020 Baltimore Pike #150, Glen Mills, PA 19342, United States .
The contact number is +1 484-227-7999
This service is listed under Gym .
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Megan Hutcheson
1 year ago
I can’t speak on the gym itself because after my encounter with the person outside of their greeting, I will never join. I came to the building to meet with a physician to discuss PTSD after childbirth. When I walked in I was asked if I was there to work, which I was not. I just went to leave after my appointment and again I was asked if I was ready to workout. When I replied no, his response was he thought the chicken tenders would have fueled me. Get better staff because the last thing someone trying to go to their appointment needs is an idiot making unnecessary comments.
Achal Goel
1 year ago
Hi Achal, Thank you so much for the 5-star review! We are glad to hear you are enjoying the features and amenities available at the Center.
Kywuh
1 year ago
Edit: Gonna have to knock it down because they close too early on the weekends now.Awesome locker rooms. Clean showers. You always see janitors and the cleaning staff working hard to keep the place neat, which is wonderful. No broken machine bs, all the equipment is new, modern and very easy to use. Personal trainers and workers are friendly. I will say it is a bit pricey, but if you are committed to working out, then I would say it's worth it.
clinton razmpour
1 year ago
Worst gym ever
Rebecca Rogers
1 year ago
Worst gym in the entire area. Sell you on private lessons and ten won’t refund your money if you decide to leave the gym. Majority of trainers are rude and very emblematic of the disrespect our nations is facing right now. All starts at the top. The general manager, Shelly, takes no responsibility for anything. I mentioned I’d called 4 or 5 times to cancel and never got an answer. Her response” well what time are you calling?” I’m an educated adult, I’m calling during business hours. She inferred and assumed that I was calling after business hours. I am no longer doing business where those in charge treat customers with a rude attitude. HAC is a much better fit and much better facilities.
Jodi Walsh
1 year ago
Wonderful facility! Clean, friendly knowledgable staff. Love the pool, lanes are open during swim team practice. Shelly S, went above and beyond helping me set up personal training sessions. She is personable, and kind. She will do whatever it takes to make you feel comfortable there. THANK YOU
Theresa Supinski
1 year ago
Wonderful everything! We have been so impressed with everything at Main Line Health! We switched from the ACAC to Main Line and couldn't be happier. Started with a wonderful orientation from Shelly, who goes above and beyond for all members and remembers each member by their first name. She is wonderful! We have been using the childcare here and Olivia is the best! I never felt comforatble with the childcare at ACAC but have been impressed with the accomodations and friendly staff at Main Line and our children love "going to the gym" now. The gym has all the equipment I could ever want, including many machines that are great for those of us with joint/muscle issues, which I appreciate. I've gone to a handful of group exercises classes and have felt a great welcoming experience in each and every one.Finally, our daughter has been excelling with the wonderful swim lesson coach, Kayla, and we are so happy with her progress here.Overall, this is a wonderful gym and we could not be happier with our decision to join!
Allen Williams
1 year ago
Awful rude customer service and a rip off. Anywhere but here. Save yourself the stress and inconvenience.
JIM SANTANG
1 year ago
Just jointed last night and dealt with Nancy in Membership. She couldnt have been less pushy or aggressive regarding purchasing a membership. Walked me around the whole gym, showing me all the features and amenities that Main Line Health Fitness center has to offer. The place is well maintained and spotless! Love the pools, the towels being available for member use and all of the different classes and work out machinery that is offered. Glad i made the decision to join.
mary mccann
2 years ago
I have been going to Mainline since the day they opened! Clean friendly and many options to workout! The pool is a huge plus! My trainer Gina Cugini has helped me through some major injuries and surgeries! Stronger you is a better you!