Planet Fitness on S Kerr Ave in Wilmington, NC, stands out for its cleanliness and friendly atmosphere. The gym is spacious with a wide array of equipment, making it suitable for both beginners and seasoned fitness enthusiasts. With trainers like Caleb offering personalized support and the staff consistently receiving high praise for their helpfulness, this location ensures a positive workout experience. The gym provides plenty of amenities, including massage chairs and tanning beds, though some members have experienced issues with cancellation policies.
Pros:
- Spacious and clean gym
- Friendly and attentive staff
- Wide array of equipment
- Highly praised trainers like Caleb
- Judgment-free zone atmosphere
- Good maintenance and quick repairs
- Great amenities including massage chairs and tanning beds
- Classes and personalized training available
- Positive reviews for staff members' customer service
- Consistent positive experiences reported by many members
Cons:
- Cancellation process can be difficult
- Some issues with staff behavior reported
- Facility can get crowded during peak hours
Location / Contact
- Address: 68A S Kerr Ave, Wilmington, NC 28403, United States
- Phone:+1 910-772-1331
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 68A S Kerr Ave, Wilmington, NC 28403, United States .
The contact number is +1 910-772-1331
This service is listed under Gym .
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Charles Eubanks
1 year ago
Friendliest and efficient staff! The club is always clean and when something is broken they’re quick to fix it! Austin, Caity, and Caitlynn make this place very inviting!
Sydney Fry
1 year ago
Love this club! Coming from a brand new one to this one, I’m super impressed with how clean everything is! Friendly staff is a huge plus too!
Fred Call
1 year ago
Nice big gym! From outside I misjudged the size, but this place is quite expansive and well-equipped. The hours are still curtailed due to Covid, but there's plenty of friendly staff always available.
Emma Kuehnle
1 year ago
Clean, friendly staff, seems to always be enough machines even when busy. The only thing I don’t like is that they don’t seem to adhere to their own dress code, for guys and girls, and that can be a little intimidating sometimes. Overall, would recommend this location.
J
1 year ago
Came in for help on my account before my workout in the staff was super awesome and helpful and very polite especially first thing in the morning at 5 am. Thank you so much for your professionalism and kindness and I recommend this gym for anybody.
Clifford Lamonds
1 year ago
I have been a member here twice. I signed up for the black card membership and I couldn’t tell you how happy I am with the price and the cleanliness of this location. It’s a short drive from my home, and plenty of equipment to exercise with.
Deana Ayala
1 year ago
The ONLY THING is their water fountain tastes weird and is luke warm. Other than that, I don't see why anyone would choose another gym 🤷 They have a lot of equipment and this wind tunnel to cool you off after a good workout! So legit. …
Lauren Brooks
1 year ago
The absolute BEST planet fitness in town. The staff is amazing and always clean!! My favorite PF I’ve ever been too.
Felipe Fierro
1 year ago
the hours of operation are terrible. They close at *7* on weekends, when most people are able to work out. They also dont offer eye stickers for the tanning booths like every other Planet Fitness
Robert Flaherty
1 year ago
Been coming to planet fitness for five years now place is always clean the people are always super friendly and helpful give good tips and advice on how to use machines and love it here Caity has been with me the whole time and it’s the most helpful out of everyone