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Planet Fitness on S Kerr Ave in Wilmington, NC, stands out for its cleanliness and friendly atmosphere. The gym is spacious with a wide array of equipment, making it suitable for both beginners and seasoned fitness enthusiasts. With trainers like Caleb offering personalized support and the staff consistently receiving high praise for their helpfulness, this location ensures a positive workout experience. The gym provides plenty of amenities, including massage chairs and tanning beds, though some members have experienced issues with cancellation policies.

Pros:

  • Spacious and clean gym
  • Friendly and attentive staff
  • Wide array of equipment
  • Highly praised trainers like Caleb
  • Judgment-free zone atmosphere
  • Good maintenance and quick repairs
  • Great amenities including massage chairs and tanning beds
  • Classes and personalized training available
  • Positive reviews for staff members' customer service
  • Consistent positive experiences reported by many members

Cons:

  • Cancellation process can be difficult
  • Some issues with staff behavior reported
  • Facility can get crowded during peak hours

Location / Contact

Rating Stats

4.5

out of 5.0

15 reviews
5.0
2 reviews
4.0
2 reviews
3.0
8 reviews
2.0
83 reviews
1.0

Reviews (110)

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This location is so nice! It's so big and there's always plenty of equipment.All of the equipment seems well maintained and I always see employees cleaning the equipment. There's fitness classes Monday-Friday as well.Sometimes the hydro beds do smell a little funky though.

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The facilities are well maintained and the staff is very friendly. From the tanning and red light machines, to the massage tables and chairs the extra amenities are fantastic. The gym had plenty of cardio equipment and 5 Smith Machines near the barbell rack. There are also two separate rooms for circuit training. In my experience, the wait times are relatively short even at the busiest times. The stand-up tanning is a personal preference for me, but they offer beds as well at this location. Standard locker rooms with showers for those looking to clean-up before leaving. Anyone traveling with a PF black card will find this place well stocked.This is a Planet Fitness like any other in its policy and gym equipment. As such, this review is only about this location compared to others.

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Very clean, and the staff is extremely awesome.. Especially my favorite Jennifer 🙂 she always got a smile on her face,already checked me in before I walk in the door ⭐️⭐️⭐️⭐️⭐️ Awesome personality. There’s plenty of work out Machines don’t even have to wait even on busy days,the staff Is always cleaning never seen it dirty in there y’all keep up the good work.💯

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I have been to some of the different gyms in this area. By far this place has great staff working here, very clean gym. Machines or gym equipment is always enough and in good working order. When busy you might have to wait but it doesn't take long before you are able to jump in or you are able to use equipment. Not looking to just take your money and give you poor service. This location has tanning bed and massage chairs. I am really glad I ended up here for my fitness needs.

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I’ve been to many gyms - LA Fitness, 24 Hour Fitness, etc. - but this gym is by far my favorite. This PF location (on S Kerr Ave) is spotless. The staff is friendly and welcoming. The equipment is cleaned frequently and the locker rooms are well attended to. My favorite part is the massage chairs and events they have like free bagels and pizza. I’ve really enjoyed this gym. It makes working out fun - not intimidating or uncomfortable.

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Great gym. Good staff.

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This gym is well worth the money! My membership due is minimal compared to all this gym offers me. There is all the latest equipment to get whatever exercise you want, and a trainer that is absolutely awesome! Brittany has classes all day long, she will get your heart pumping, and your muscles strong! She also watches your foam so there are no injuries. Also, the gym is very clean and the staff is friendly, they are constantly greeting, cleaning, and engaging with the clientele!

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The staff are always pleasant and cheerful and seem genuinely warm and friendly. The atmosphere is laidback and the space sincerely feels like a *judgment free zone." I love seeing people from all walks of life in a gym. It's encouraging and inspiring.

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The staff are very friendly and it is never too crowded. The only problems I have are with the corporation, they never tell you up front that it takes 3 months of membership to transfer home gym or that if you getting the black card, there will be a $58 cancellation fee if you are a member for less than 12 months.

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It gets very busy here. Sometimes some of the machines are down, but in general there are plenty of treadmills, etc to work on even if you go right at 5:30-6:00 which is their busiest time after work. I like the environment and feel comfortable working out here. I go twice a week every week. I enjoy jogging on the treadmill and being able to watch some tv while doing so, or reading a book. It is very enjoyable and the staff is helpful and nice.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 110 reviews.

The address is: 68A S Kerr Ave, Wilmington, NC 28403, United States .

The contact number is +1 910-772-1331

This service is listed under Gym .

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