Planet Fitness on S Kerr Ave in Wilmington, NC, stands out for its cleanliness and friendly atmosphere. The gym is spacious with a wide array of equipment, making it suitable for both beginners and seasoned fitness enthusiasts. With trainers like Caleb offering personalized support and the staff consistently receiving high praise for their helpfulness, this location ensures a positive workout experience. The gym provides plenty of amenities, including massage chairs and tanning beds, though some members have experienced issues with cancellation policies.
Pros:
- Spacious and clean gym
- Friendly and attentive staff
- Wide array of equipment
- Highly praised trainers like Caleb
- Judgment-free zone atmosphere
- Good maintenance and quick repairs
- Great amenities including massage chairs and tanning beds
- Classes and personalized training available
- Positive reviews for staff members' customer service
- Consistent positive experiences reported by many members
Cons:
- Cancellation process can be difficult
- Some issues with staff behavior reported
- Facility can get crowded during peak hours
Location / Contact
- Address: 68A S Kerr Ave, Wilmington, NC 28403, United States
- Phone:+1 910-772-1331
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 110 reviews.
The address is: 68A S Kerr Ave, Wilmington, NC 28403, United States .
The contact number is +1 910-772-1331
This service is listed under Gym .
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Carrie Hassel
1 year ago
Caleb, new trainer at PF Kerr Ave in Wilmington, NC is awesome There’s a group of us from work that go and we have lots of fun ; he’s got a great personality and shows modifications so regardless of our diff fitness levels, we can all get a good workout
Darian Shepherd
1 year ago
I go there about 3 times a week, I am always greeted with a great welcoming . Very large and clean gym.I moved out of town and sent them a letter to cancel my subscription. They charged me then canceled my subscription. I emailed them back asking for a refund considering I literally cancel with in 12 hours of them charging me. Never responded. Great place but the cancellation process is just annoying and hard to do.
Monikah Massey
1 year ago
Love this Gym. ALWAY super clean. Lots of space and machines. Personal Trainer/ Guide included in membership cost. I just wish they had childcare options. I am glad they are back to 24 hours.
Ian Douglass
1 year ago
Gold gym has really impressed me, especially for the money. I've also noticed it is probably the cleanest place in town. If you are worried about going to the gym during Covid, I wouldn't worry about going here. The employees are constantly sanitizing on top of the fact that the patrons do a good job of sanitizing after themselves.
J Y
1 year ago
The place is very well equipped, so you can usually get to the station you would like to work on. The music can be a little monotone after a while. If only they can tune into The Penguin radio station!
Douglas Henry
1 year ago
I really enjoy all the staff, they are so very friendly!!! A all the equipment is always working!!! And the people that go there are not so stuck on themselves. And plus the gym is expanding and getting some new massage beds and chairs, hydromassage. I really enjoy them, they loosen me up!!! Before and after the workout. Plus they have great tanning beds and they change the bulbs frequently. If you meet assistant manager Mike he is the most nicest person that you have ever met. He will bend over backwards to help you with whatever you need.GODSPEED
Dave Gold
1 year ago
Came to Wilmington for a family vacation and forgot to bring my black card. At some locations this can be a problem - Hendrik looked me up right sway and made me feel really welcome. Great location, big, new equipment, black card area is new and lots of machines, Appreciate being made to feel like family instead of a trespasser!
Teresa Eubanks
1 year ago
A few reseasons: the Mgr is the best. Her personality is warm, she knows the cliental by their name, and that means a lot me. The staff is the same. If they miss seeing you for a while when you return they welcome you back i love it there they
Kenny Shoulars
1 year ago
I think the place is great, just a couple issues. Some very rude people tend to park on a machine in the weight room and tie it up while they spend time texting instead of working out. Also, too many of the TV's don't operate on the cardio machines.
Miles Ferguson
1 year ago
Clean and nice. Large place with pleanty of equipment, both in terms of variety and amount. The equipment is in great condition and seems very well maintained. Lots of friendly staff around, if you need any help.