Defined Fitness Metro Club offers a convenient fitness solution in Albuquerque, NM. With a variety of equipment, group classes, and a dedicated staff, it aims to cater to different fitness levels. Many users appreciate the friendly and helpful staff, which adds to a positive workout environment. Several members have praised the club for its cleanliness and well-maintained facilities despite a few contrary reviews.
However, issues like the closure of steam rooms, outdated equipment, and overcrowded spaces during peak times have been raised by customers. Complaints about the pool conditions and locker room cleanliness also surfaced but overall, it remains a popular choice due to its comprehensive offerings and supportive staff.
Pros:
- Friendly and helpful staff
- Comprehensive range of equipment
- Varied group classes available
- Convenient hours and location
- Clean and well-maintained facilities
- Good atmosphere and energy
- Reasonably priced memberships
- Many machines have duplicates
- Positive feedback on specific trainers and instructors
- Management open to feedback
Cons:
- Issues with equipment and pool maintenance
- Locker rooms and wet areas need more attention
- Overcrowded during peak hours
Location / Contact
- Address: 4930 McLeod Rd NE, Albuquerque, NM 87109, United States
- Phone:+1 505-888-7097
- Website:defined.com
Rating Stats
Reviews (63)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 63 reviews.
The address is: 4930 McLeod Rd NE, Albuquerque, NM 87109, United States .
The contact number is +1 505-888-7097
This service is listed under Fitness Center .
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AK 1972
10 months ago
I have been with Defined Fitness for over 17 years. Swimming pool, sauna, jacuzzi, classes and plenty of equipment. And reasonable monthly fee.
Emily Jantz
10 months ago
Since they have fixed the pool and such it's always a nice gym to go to. I like that the employees will treat me like a member and call me by name and they are always friendly and such. The only thing lately is that the locker room for women hasn't been kept very clean. Also as a suggestion maybe have someone go in and check more regularly especially when it's busy and people are on and out from showering and coming in from the pool. They could be checked every 15 minutes
Lief Darling
10 months ago
I've been a member of defined for about 2 years and i do my best to avoid this branch. It's unsanitary. The whole place stinks. The gym stinks, the locker rooms stink, the shower stinks, and the pool and hottun water just feel really gross
JerryDavid
1 year ago
Not as good as mesa club but definitely serviceable and you can still get a great workout
Nikhet Chowdhury
1 year ago
Compared to the other define location, this gym is a bit run down. Not as clean as the other locations, which is a shame because when I first frequented this gym in 2021, it was much nicer.
Heather Estrada (MOONLIT69)
1 year ago
Just joined today. Very nice staff.
Rashaan Pacheco
1 year ago
Not too bad of a gym and the staff is always friendly. The trainers are really great as well. But the follow ups with clients is lacking, the fact that all the steam rooms were removed from all locations for a BS reason, and the price point for just about everything offered is not reflective of the overall atmosphere or experience provided. For the amount I pay, I'd expect a more upscale environment, but sadly I'm getting a lackluster aesthetic, a very smelly locker room, and a team who doesn't call me back when I request follow ups. It's doable for now, but if a better gym opens up, I won't hesitate to switch.
Shannon Jay
1 year ago
Just don't. When my health gets better; I will never go back. Please absolutely do not.
Debra Smith
1 year ago
Drove there again to fine the pool closed.When is it going to reopen?Happens often.
Woke Terry
1 year ago
Staff is always nice. I love this gym because it's not too big & not too crowded during the day. :)