Defined Fitness Metro Club offers a convenient fitness solution in Albuquerque, NM. With a variety of equipment, group classes, and a dedicated staff, it aims to cater to different fitness levels. Many users appreciate the friendly and helpful staff, which adds to a positive workout environment. Several members have praised the club for its cleanliness and well-maintained facilities despite a few contrary reviews.
However, issues like the closure of steam rooms, outdated equipment, and overcrowded spaces during peak times have been raised by customers. Complaints about the pool conditions and locker room cleanliness also surfaced but overall, it remains a popular choice due to its comprehensive offerings and supportive staff.
Pros:
- Friendly and helpful staff
- Comprehensive range of equipment
- Varied group classes available
- Convenient hours and location
- Clean and well-maintained facilities
- Good atmosphere and energy
- Reasonably priced memberships
- Many machines have duplicates
- Positive feedback on specific trainers and instructors
- Management open to feedback
Cons:
- Issues with equipment and pool maintenance
- Locker rooms and wet areas need more attention
- Overcrowded during peak hours
Location / Contact
- Address: 4930 McLeod Rd NE, Albuquerque, NM 87109, United States
- Phone:+1 505-888-7097
- Website:defined.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 63 reviews.
The address is: 4930 McLeod Rd NE, Albuquerque, NM 87109, United States .
The contact number is +1 505-888-7097
This service is listed under Fitness Center .
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Etienne Eden
1 year ago
Attentive staff said, "Hello and welcome in." Every day, I go in for a workout. The best machines are the ones already broken in, kinda like a good pair of shoes.
Doug S
1 year ago
This is my favorite Defined location to lift weights. Lots of free weight options. Also swam in the pool the other day and it was very clean!
Alan Laferriere
1 year ago
Great staff nice equipment. People actually work out there .
eyewannagofast
1 year ago
This is the best and cleanest location I’ve been too at defined fitness. Thanks for caring
Your Motheryc ei
1 year ago
Awesome spot to work out pool and spa was clean and relaxing. Staff is Awesome a gentleman named Douglas I believe went out of he's way to make my experience amazing. Thanks to all the staff definitely will return 👍 …
Reva Diley
1 year ago
Don’t do it! Their pool smells like rotten eggs, and their employees let it slip it was closed because it failed their health inspection! Equipment is ALWAYS down! It’s so run down, and the staffs only concern is protecting their bottom line. Not to mention the shady business practices! The guy who signed me up used his email so I wouldn’t get the contract information! Oh, and if the auto pay they force you on doesn’t go through, even if you call the day it’s due, they’ll charge you an extra $35! I brought it up that I never got that information cause I didn’t get the email, they agreed and saw iin their system that an unrelated email was attached to my account, updated it, and still charged me the extra fees. Then if you try to pay early, they make a big fuss about it? Probably because they know they can’t milk more money out of you. You’re better off at any other gym. Trust me, their pool alone has caused actual medical issues for me that mysteriously went away when I stopped swimming in it! Spare yourself and your pockets and avoid this gross, run down, poorly maintained gym!
No Name
1 year ago
This gym is walking distance for me but I have decided to drive to coors because of the poor condition of the locker rooms (everything smells like mold), the condition of the pool that may or may not be broken this week and the lack of concern from staff. I can only go to the gym after working a 12 hr grave yard shift. I specifically joined this gym to swim laps. I cannot tell you how many times I've sat waiting for a lane to open at 0630 am only to watch people playing instead of working out. The last straw was last week when a woman had brought a ton of pool tools and was playing with her floaties in a lane. I went to staff and they told me that they could not tell people how to use their facilities. I asked if I could just bring in my stuffed animals and play house on the weight machines but I didn't receive a response. A manager did call me to reiterate that anyone can use their pool however they want. Ok. Fine. Coors is newer, nicer and doesn't smell like mold. And so far, I don't mind sitting on one of the many benches available (something san mateo/mcleod doesnt have) waiting for a lane to open up because everyone is using them appropriately. I'll pay more in gas for the better facility and you should too.
Drue Skillz
1 year ago
Straight up Trash and overpriced, plus they charge for guest, honestly, their is a GYM that is going to put Define Fitness out of business soon.... You guys better work on lowering your prices for a mediocre facility.
Rocky Nitro 1
1 year ago
Awesome place to exercise, swim, hot tub, or get an intense work out with a class. Friendly staff and clean gym!
Tony Maldonado
1 year ago
Good gym, has a lot to offer, not as busy as other gyms in town, but some of the equipment could be updated.