The Alaska Club West, situated at 1400 W Northern Lights Blvd, Anchorage, AK 99503, United States,is a premier gym facility catering to fitness enthusiasts with varying goals and fitness levels. Open 24 hours most days, the gym provides a variety of fitness regimens from group classes to individual work outs. The Alaska Club West differentiates itself by being a safe, clean, and an inclusive fitness environment that encourages community and positive member engagement.
The facility has a commendable lineup of friendly and professional fitness instructors who play a vital role in member satisfaction. With its well-maintained equipment and welcoming atmosphere, this is a place where many individuals have successfully journeyed towards their fitness goals over the years.
Pros:
- Availability of variety in workout options including group classes and individual training regimens.
- Highly professional and friendly instructors notable for their inspiring and motivational approach.
- Clean, well-kept facility that is open 24 hours on most days.
- Offers niche amenities like a women's club, basketball court, a sauna and a steam room.
- Accessible location with plenty of parking space.
- Frequently replenished towels and well-maintained locker rooms.
- Staff consistently greet members upon entry and exit, ensuring a community feel.
- Possibility of scheduling additional services like tanning and massages.
- Positive mentions of individuals such as Debbie, Julie, Blake, Melanie, Shelly, Dana and Stacey L.
- Multiple customer accounts of experienced personal improvement or achievement of fitness goals.
Cons:
- High membership fees compared to other gyms in the area.
- The facility doesn't have a swimming pool.
- Cancellation incurs a fee of $150 if it's done within a year of joining.
- Certain customers reported instances of lack of clarity and dissatisfaction with the club's cancellation policy and contract terms.
- Some payments issues and lack of prompt customer service in resolving reported billing problems.
- Cited instances of cell phones being used liberally in locker rooms, which raised privacy concerns among some members.
- Occasional maintenance issues with gym equipment and amenities.
Location / Contact
- Address: 1400 W Northern Lights Blvd, Anchorage, AK 99503, United States
- Phone:+1 907-264-2720
- Website:thealaskaclub.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 60 reviews.
The address is: 1400 W Northern Lights Blvd, Anchorage, AK 99503, United States .
The contact number is +1 907-264-2720
This service is listed under Gym .
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Dan S
1 year ago
This gym is by far the most greedy institution of its kind. After a bad experience at their club I requested to cancel. They will not do so without assessing fees that amount to half a year of membership dues.I asked the club to work with me take dues already paid as sufficient. They are threatening to send me to collections.No other gym in town will hand you a 7 page contract. I should have known better. Buyer beware. In this time of economic struggles do you really need to give your business to a facility that will not work with you and costs 2k per year?? Consider other options. Never again.
E C
1 year ago
The staff doesn’t explain the cancellation policy at all, so here it is. If you cancel there is a $150 fee, if you cancel within a year. And it doesn’t matter the reason. I cancelled because I was uncomfortable with the fact that cell phones are allowed to be used freely in the locker rooms and sauna. They have a rule that “you aren’t allowed to video or take pictures”. But of coarse anyone with a brain knows how easy it is to film without anyone noticing. And that people who would do such a thing are not going to be honest about it. There was no compassion whatsoever from the staff about my concern. The signs about cell phones aren’t clearly posted, or posted at all that I could find. And almost every person in the sauna had a phone out, either watching videos or making a call. Maybe I’m the crazy person who believes in privacy in a locker room. They also don’t prorate the month when you cancel, so I signed up on February 4th, and cancelled on March 3rd, and am forced to pay for the month. Plus the $150 cancelation fee. So it cost me $350 for three visits to the place , and when I realized how the rules were handled I cancelled. Nickel and diming is their specialty. I’ve never had service that bad anywhere.
Alaska Realtor
2 years ago
I’ve got nothing but good things to say about this location. Their customer service is good, facilities are clean and well maintained. Keep it up!
Roman Valles
2 years ago
Very nice facility with good equipment, just make sure you don't go after work because there isn't that much equipment. 2 flat benches, 2 incline benches and one decline benches which were always occupied. I'd recommend going late at night or early morning/afternoon while everyone is working.
Keith Weinhold
2 years ago
This is a bright, clean gym with many amenities and a variety of classes. I look forward to exercising here.It would help me if they removed some equipment and opened up more floor space for HIIT-type workouts.
Brock Steller
2 years ago
I enjoy working out at the Alaska club West. My only beef is the choice of the music. I prefer listening to soft rock ‘n’ roll when I work out and not the type of music that’s been playing.
Tone F
2 years ago
Awesome club to be a member of, the staff are welcoming, members social and state of the art equipment for whatever your fitness goals may be. What are you waiting for, run down to AK club and let’s begin your journey to a better you
Molly McCammon
2 years ago
Training with Stacey L is awesome. She keeps me motivated, focused and inspired. I can't imagine my workouts without her!
Faith Carpenter
2 years ago
I only wish there were more women’s bars in the general lifting equipment, for grip safety. Edited: comment on the numerous TVs appears addressed.
Mark H
2 years ago
This is by far the best and friendliest gym in Anchorage!!!! I talked with Erica and Charles, so helpful and welcoming. It was worth the ride past a closer gym to go to this gym. Just Awesome!!!