Johnson Fitness & Wellness Store in Appleton, WI, offers a wide selection of high-quality fitness equipment. The staff, particularly Pete and Kent, are praised for their extensive knowledge and dedication to great customer service. Customers appreciate the informative and hassle-free shopping experience which has led many to become repeat clients. The store also has a commendable delivery and setup service, ensuring a smooth purchase journey from start to finish.
However, the store has had mixed reviews regarding repair times and after-sales service, indicating room for improvement in these areas. Some customers noted pricey equipment and pushy sales tactics as minor drawbacks.
Pros:
- Wide selection of high-quality fitness equipment
- Highly knowledgeable staff
- Excellent customer service
- Informative and hassle-free shopping experience
- Prompt and professional delivery and setup
- Repeat customers indicate strong customer loyalty
- Pete and Kent receive specific praise for their service
- Good deal offerings on used equipment
- Free consultation-like experience with knowledgeable staff
Cons:
- Mixed reviews on repair times and after-sales service
- Some equipment considered pricey
- Reports of pushy sales tactics
Description
Chain operation offering a wide array of new & used brand-name exercise equipment, plus maintenance.
Location / Contact
- Address: 231 N Casaloma Dr, Appleton, WI 54913, United States
- Phone:+1 920-830-9192
- Email:optional@example.com
- Website:johnsonfitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 60 reviews.
The address is: 231 N Casaloma Dr, Appleton, WI 54913, United States .
The contact number is +1 920-830-9192
This service is listed under Exercise Equipment Store .
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william McMichael
1 year ago
Great experience
Alyssa Indri
1 year ago
Peter was helpful and direct in getting us an awesome foot/calf massager!
Renee Bonick
1 year ago
So nice to be treated as an important customer the minute we entered the store.
Austin Martinez
1 year ago
Friendly, helpful, and quick. Will say if you need some great quality gym equipment come to this store.
Ellen Krumenauer
1 year ago
Awesome store! Lots of inventory. Comparable pricing. Excellent service! Super knowledgeable. Can’t wait to pick up my bike.
Becky Konkol
1 year ago
We just purchased our third piece of equipment through Johnson Fitness and as always had great service. They make the process informative and easy, we will continue to use them for all of our fitness equipment purchases!
Diane Fox
1 year ago
This is our 3rd elliptical service and product is top notch
Bridget Caflisch
1 year ago
We got the help we needed to purchase equipment. Pete was very personable and informative.
Jason Potrykus
1 year ago
Very courteous and knowledgeable. I will go back.
Tara Prophet
1 year ago
We buy all of our fitness equipment here and always have the best customer service. Pete is great to work with and highly recommend.