single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

NCH Wellness Center offers a comprehensive fitness experience in a clean, well-equipped facility. Located at Northwest Community Healthcare/Hospital, it boasts modern amenities like a full fitness room, group classes, and wellness services such as saunas, a steam room, and a spa. The center is open from early morning to late evening, providing flexibility for various schedules.

The staff is frequently praised for their friendliness and helpfulness, and the facility maintains high cleanliness standards. While memberships can be pricey, the quality of services and extensive range of equipment justifies the cost for many users. Weekend hours could be improved, and some customers have reported inconsistencies in customer service and equipment maintenance.

Pros:

  • Modern, well-equipped facility
  • Comprehensive range of classes and amenities
  • Highly clean and well-maintained
  • Friendly and helpful staff
  • Flexible hours throughout the week
  • Saunas, steam rooms, and a spa available
  • Ample equipment, rarely a wait
  • On-site daycare and childcare options
  • Excellent physical therapy and rehab programs
  • Large variety of fitness options for all levels

Cons:

  • Membership can be expensive
  • Some equipment maintenance issues
  • Inconsistent customer service experiences

Location / Contact

Rating Stats

4.5

out of 5.0

15 reviews
5.0
2 reviews
4.0
4 reviews
3.0
14 reviews
2.0
85 reviews
1.0

Reviews (120)

author-img

If you're are looking for a place to keep your minds and bodies fit while Jack Frost does his best to keep us all inside during the winter freeze also known as The Arctic Blast, NWC Wellness Center may be just what the doctor ordered. We received a mailer for the Med Fit program at NWC and decided to check it out to see if it might be a good fit for our exercise needs but still fit our checking account and so far, so good. We signed up for the 60 days for $60 plan and have been enjoying the process so far. NWC Wellness Center has just about everything we were hoping to find in a health club while not breaking the bank. They have a lap pool, whirlpool, as well as separate men's and women's saunas and steam rooms. Looking to get your sweat on? They an elevated running track (1/12 mile), plenty of ellipticals, a wide variety of treadmills, stair masters, some contraption called Jacob's Ladder which looks tougher to operate than pronounce as well as a large variety of classes including yoga, pilates, spin classes and aeorobics. Last but not least they have a large variety of fitness stations to work on whatever body part you may need help with and free weights designed to inflict the pain to maximize the gain.We're still in our 60 trial period but have found it to be just what we need to fight off the cold while keeping up with the fitness.

author-img

I registered MEDFIT program. This program has 60 days. I attended 3 times a week as trainer advised me. I had assessment at the beginning. I was sick and didn’t attend for last 2 weeks. MEDFIT coordinator Georgia sent me email me about finishing the program. I asked to her about the reassessment scheduling but she didn’t return me. And they not accepted my sickness for 2weeks. I paid the money but I didn’t received exactly service.Another problem are the pools. Pools were busy in the mornings. If you don’t have the group program in the pool, you can’t use the pools.

author-img

My one star is specifically for the spa upstairs. Gina, the esthetician, does mediocre work at best. Once I started going somewhere else, I really started to notice how iffy she really was. She should spend less time talking during services and more time focusing on the task at hand. Then there just may be better results that are worth the money you pay.Also- The front desk staff needs a lesson in customer service and how to treat others with respect. It is not fair to be disrespected and treated like a child when you are coming to relax and have a service done. Such a disappointment. Everything else about The Wellness Center is fantastic but the Reflections Spa upstairs leaves a bad taste in your mouth.

author-img

I would think twice before joining this club. The exercise classes I tried to attend were cancelled, the child care was filled up when I needed it, the swim class that I wanted my child for was never available. Because of this I did not attend the club. The two times I had my child in the child care, the staff did not interact at all with my child. I then put my membership on hold, then my credit card was stolen, and I got a new card and then six months later got a call from their membership audit department telling me I owed them $600.00 for my membership dues.I told them that I just assumed that I was not longer a member because I did not reinstate my membership. This is not the protocol they told me.It is all very frustrating.

author-img

Love the Wellness Center. There is a very good variety of things to do, regardless of ability level - novice to athlete. Lots of equipment, a large variety of classes, top notch instructors and personal trainers, if that's your thing. 2 pools, hot tub, walking track, Turf floor, and soon to be outdoor area. My only regret is there is not a dedicated yoga space, with heated classes. I'd like that to be expanded.

author-img

I’ve been too multiple gyms and this is the cleanest one by far! Trainers and staff are kind and helpful. The recent update has really made a difference, a lot of new machines and more space for cardio and lifting. Love this gym!

author-img

Great spot with great people

author-img

Very nice facility

author-img

Nice environment to work out!

author-img

Medical based staff Android very professional

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 120 reviews.

The address is: 900 W Central Rd, Arlington Heights, IL 60005, United States .

The contact number is +1 847-618-3500

This service is listed under Fitness Center .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos