Gold's Gym Austin Anderson Arbor

Great gym and great staff. Love working out here

Amazing clean gym. I appreciate for all staff out here for doing fantastic work

Friendly staff and an intimidating environment. I go whenever I get a chance! I I always feel comfortable there during my workout.

It's a gold's gym so of course they have amazing group classes. I used to go swim at this location all the time an never had any issues with any members or any staff.

Excellent customer service. The manager at this location was awesome. Brett Mullins was really helpful and went out of his way to help me out today. I am glad that Gold’s Gym has people like him working at their locations. Thanks Brett!

When I decided to close a contract with the gym, I explained to the attendant that I was leaving the country and that I could not sign the contract for a year. The attendant explained to me that I could sign the contract for one year and that I would have no problems with the cancellation since in my country of origin there is no Golds gym. I thought it was great and signed the contract. But then came the day to cancel and what a headache! I was at the gym and a different employee told me that the cancellation was only through the website. I sent email countless times explaining the situation, sending proof of my flight, my contract with all my information and the only answer the company sent me was that they couldn't find my account in their record. Finally I had to cancel and still pay! So if you are thinking of making a contract with Golds gym, think very carefully before because before you sign they say everything you want to hear, after you sign it is already your problem!

Robbed me of Thanksgiving.I went to this location with my roommate who is a member here. I am disabled and on a very limited income.About halfway through the sales pitch, I was trying to find a plan that I could afford. When the sales rep got down to what the monthly payments would be, plus the membership fee, I explained that It just was not in my budget. I apologized for taking up his time that I could not afford it and stopped. The rep said no problem. My roommate went to do his workout and I left the store. I was given no "contract" nor any type of paperwork whatsoever.The very next morning I received an email from this golds gym, it was a contract! One that I never finished, nor agreed to. I went back to the same location to ask how and why this was done. The sales rep went and spoke to Gary, whom I believe is the store manager and was told again that "it would be taken care of".This morning I had a notification from my bank for unusual activity. Golds Gym took money from my account and as a result of this I can not even afford to buy anything for Thanksgiving. I have no family and have outlived the majority of my friends.Thank you all so much for robbing a disabled person and taking away my Thanksgiving.We are not people to you, only dollar signs that you only try and milk for every last dime.I hope it is a great feeling for you when your sitting around your nicely decorated table with all your family and friends, enjoying that meal, I will be lucky If I can find a .99 cent turkey tv dinner for mine.

Have been working out here for 3 years but recently the gym has gone downhill especially in terms of cleanliness. There are dirty/used paper towels everywhere. Equipment is out of order and has prolonged times for repairs. Bathrooms are disgusting. The only saving grace is the staff/trainers. The gym really needs to be cleaned on a more regular basis including the weekends and especially the locker rooms.

Pretty sad that they dont take pre paid cards. An lost an new gym. Member for that. But is ok because 24 fitness connect took my business

I go during busy times, usually, and rarely have to wait. People are very helpful, and it's not generally a messy gym. Not the greatest surplus of equipment, but there's something for every workout I try.