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Gold's Gym Austin Highland offers a full range of equipment and fitness classes at a convenient location. The gym is always clean, and the staff is friendly and helpful. It operates from early morning to late evening, providing flexibility for various schedules. Although the gym has many amenities, including a sauna and dedicated cardio areas, it suffers from significant overcrowding due to the closure of other nearby gyms.

This leads to long waits for equipment and compromised workout experiences. While the gym staff and personal trainers receive high praise, customer service regarding membership issues and facility maintenance could be improved.

Pros:

  • Convenient location with ample facilities.
  • Friendly and helpful staff.
  • Wide range of fitness equipment.
  • Dedicated cardio areas and fitness classes.
  • Clean and well-maintained facility.
  • Flexible operating hours.
  • Sauna available.
  • Prompt repair of broken equipment.
  • Good customer service from personal trainers.
  • Frequent cleaning and sanitization.

Cons:

  • Severe overcrowding at peak times.
  • Long wait times for equipment.
  • Issues with customer service and membership cancellation.

Location / Contact

Rating Stats

3.8

out of 5.0

29 reviews
5.0
7 reviews
4.0
20 reviews
3.0
10 reviews
2.0
4 reviews
1.0

Reviews (70)

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Wasted space and too damn crowded. One of the worst golds gyms in Austin. I’ve never been to a more crowded gym and I usually go around 5pm during the rush but this place was ridiculous.You will definitely be fighting for weights, a bench to sit on, or a spot to stand in, quite possibly like me all three. I ended up leaving before I even got a third of the way through my work out because I couldn’t get to any equipment that I needed to use and I had to keep stopping people from stealing the broken bench that I was using. They only have one cable machine at this location and the entire upstairs full of ellipticals that no one uses even though there’s a big section of them downstairs as well. I swear they only have one set of dumbbells, eat that the only things available for 55lbs and up. The parking lot is so crowded that people park across the street at the hotel just to come inside. It’s even more crowded once you get in.This was by far my least favorite location here in Austin. I will not be coming back. If you’re new to the gym go to a different location because this is not a friendly gym for new people. You will not have a chance to try out anything if you don’t know what you’re doing and if you do know what you’re doing, you probably won’t still won’t have a chance to use any of the equipment you want. And the lockers are shaped weird. I will not be coming back to this location. I actually hated it here and if I could give it negative stars, I would

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Very clean equipment, good equipment placement, and various classes available to clients. Manager (Brian) was great to speak with about my goals, personal training possibilities, classes, and other things available at the location.Busy during hours you'd expect, but clientele are respectful of space. If you're looking to get your sweat on then you know Gold's is the place to go and this location is primo

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It’s a GOOD gym…They NEED to reopen the pool.OPEN/ REPAIR the pool, PERIOD

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Just joined. Staff is friendly. Lots of equipment. I highly recommend you try Golds Fit class with Shelby. She is awesome and everyone in the class is so friendly.

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This gym is terrible. Insanely crowded from shutting down other two locations, and the AC has been busted for months. Every year it’s same sad story, it broke and will take weeks to fix. You know summer is coming so do something about it. It’s literally like a sauna.

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This Gold's is the closest to my home...but I prefer to drive further to other locations to workout. I generally workout M-F between 9a - 12p. I've tried various times in that time frame...all are busy. I THINK the sweet spot is like 10:45a - 11:30a. There is not directly anything wrong with this location, at all. I think it has a great layout and flow, a little crowded as others have said. I think that is perhaps due to them trying to have enough equipment for people. Also, why do people not re-rack their weights? I'm not interested in moving 200lbs of weights off a machine so I can use the weights for my 5'1" frame. I LOVE the variety of workout areas this gym hosts. It really is a great gym. Mostly I am writing this review in the event someone is looking for a more chill location.It is clean, a good size, decent amount of cardio equipment. Only 4 stars bc they do not have a single elliptical with incline (maybe I am very old school to prefer an elliptical with incline). If it's not a heavy cardio day for me, I will choose this location due to proximity. BUT they seem to ALWAYS be busy. Which is great for the gym...just not ideal if you don't want to wait for machines. I won't even attempt to enter the free-weight area...as the intimidation level is so high and it's alway packed. People like to stand close by, overbearing, while you are working out, urging you to finish up and move along so they can take up the space and look in the mirror. I prefer a more chill vibe in a gym and this gym does not fit that bill, for me, personally. Probably bc I am older. I did visit this location one Saturday, early evening, hoping it wouldn't be as busy...that was the most packed I have ever seen it. They had club music pumping through the sound system, which is a great motivator...it was just too busy for me to workout.If you are looking for hot people and possibly a date..this is a good location to find that.

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Machines are fine and maintained. Overcrowding is definitely an issue so go at an off time or find another place. Do we really need two floors of cardio?

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They will keep charging you after you cancel. They are predatory and will play dumb. Don’t trust this business. There are other gyms out there that will not take advantage and steal your money. Honoring contracts mean nothing to these people.Golds — as soon as you fix my problem I will remove this review. Until then, I keep this up.

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The employees are great, the equipment is promptly fixed when it breaks, and the locker rooms are usually clean.I just hate how busy this gym is. The size of the gym and the amount of equipment is not proportional to the number of people who go to this gym. It's basically busy the entire time. Unless you go at 10am or after 9pm you can expect to wait +5 minutes for a machine. I've had to wait 15 minutes for a machine because it was my last set, which is absolutely ridiculous and really kills any and all flow you're feeling.

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Not my main gym but sometimes I come to this location when it’s convenient. The gym is fine I guess, though management could have designed the layout better. There needs to be more room between equipment. It’s too crowded.My biggest issue with this gym is the other customers. People at this location have the worst gym etiquette in the Austin area. Shame.Edit: thank you for the response. Upon further reflection, perhaps my two complaints are linked. Even just a little bit more space in the weightlifting area would make the lack of etiquette far less of a problem (easier to avoid). I know the crowding is largely downstream of the nearest 2 golds gyms closing in the last year (183 and tech ridge). This is baffling, but I’m sure mngmt had their reasons. I know this puts the highland location in a tight spot. I’ll just avoid this location for now. Good luck.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 70 reviews.

The address is: 6001 Middle Fiskville Rd #100, Austin, TX 78752, United States .

The contact number is +1 512-467-1900

This service is listed under Gym .

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