Planet Fitness, located in South Brook Town Center, Austin, TX, offers a comprehensive gym experience with 24-hour access on weekdays and extended hours on weekends. Known for its cleanliness, well-maintained equipment, and welcoming staff, it has earned high praise from many patrons. This gym provides a variety of fitness equipment and amenities, including hydro-massage beds, making it a great value for its price.
However, some members have reported issues with outdated equipment and facility cleanliness, particularly in the restrooms. There are also concerns about inconsistent customer service experiences. While Planet Fitness excels in offering a non-judgmental environment and friendly staff, potential patrons should be aware of these occasional drawbacks.
Pros:
- Clean and well-maintained facilities.
- Friendly and welcoming staff.
- 24-hour access on weekdays.
- Wide range of equipment and amenities.
- Judgment-free atmosphere.
- Hydro-massage beds available.
- Affordable membership options.
- Clean showers and locker rooms.
- Neat and organized environment.
- Convenient parking.
Cons:
- Inconsistent cleanliness in some areas.
- Outdated equipment reported by some members.
- Occasional issues with customer service.
Location / Contact
- Address: 6425 I-35 Suite 200, Austin, TX 78744, United States
- Phone:+1 512-993-2972
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 70 reviews.
The address is: 6425 I-35 Suite 200, Austin, TX 78744, United States .
The contact number is +1 512-993-2972
This service is listed under Gym .
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Gopal Gawas
1 year ago
I love going here one of my favorite gym to go everyone is so friendly and nice and really good equipment .
Ryan Weaver
1 year ago
Says 2 bars but so packed. Have the "no quema cuh" kids in there grouped up around a machine. I'd kill just to have some sort of a clutter free environment. And just get to focus on what I need to get done.
Marvin Garcia
1 year ago
They just gotta change the water filter cause it’s been like 2 months
amanda gonzales
1 year ago
the bald trainer needs to grow some hair and find another job ong
Randellino
1 year ago
Price is good, new machines, nice staff.
Susan Taylor
1 year ago
I’m so glad I joined the perfect gym to start working out.
Jordan Dillard
1 year ago
The gym itself is really clean and the employees are very friendly and helpful. I’ve already referred a friend :)
D Stoyko
1 year ago
Cleanliness is amazing at this place - does not smell like a gym. Lot's of people who think looking at their cell phone while resting on a machine is a good idea.
Ali Gohar Hunzai
1 year ago
I visited PF South, I-35 Hwy the first time. Before, I start my workout I wanted to observe the environment of the Gym. I went to all parts, which includes, showers, toilets, resting areas, a hydro machine, and massage chair. I was so excited, to observe a neat and clean environment. The beautiful part, of this gym, is, its equipment is new and well cared for. The staff is very friendly and welcoming. I have visited a couple of gyms within Austin city and its surroundings. However, I am so satisfied with FP-IH-35 and congratulate the management for its well-organized facility. As, a member I am so happy, as I enjoy a neat & clean and friendly environment while looking after my health and fitness.
Adrian G.
1 year ago
Great place to go get a work out in real quick. The app definitely helps if you want to miss the crowd.