Bay Club Portland

we have been the member of clubsport for over than a year . so far we are happy with facility and sevice we get here.Update in june 2019The price increases about 10% without any notice . we found out there is no activity service desk any more after bay club took over. i have to wait a call back for any help asked. we were enjoying court and for now it is still smelling badly after the renovation. i think we are not to keep this membership after the summer.,

I have been an off and on member of ClubSport since 2006 . The facility and all its amenitities are fabulous. The staff are fabulous, hard working, and very attentive. In general I love ClubSport. However, my family and I just had a horrible experience which has left me and my family traumatized.My mother, sister, and I were HARRASSED by another member in the childrens locker room. My family and I were speaking to a Club Sport staff, in Spanish, when another member- very loudly- says YOU SPEAK ENGLISH HERE. I have never experienced so much RACISM and DISCRIMINATION. This experience has completely left my young sister in shock and fear. I complained to ClubSport staff. I expect that the member is not allowed to come back to ClubSport and as I don't feel safe, welcome, or at ease knowing this individual could harrass me or my family again. I also hope that Clubsport realizes that a simple "sincere apology" will not be enough.

Atrocious management. Be wary. This club cares more about your money than you, and it seems is so desperate for members they won’t let you cancel. But they will keep charging you. At over $259 per month, you’d think this club wouldn’t have to nickel and dime, but they do. I loved club sports, but the new management has ruined a perfectly good thing. Unfortunate.

We used to tell everyone how welcoming and accommodating ClubSport was, but that has all changed. We’ve had a run in with a number of employees being disrespectful to me and my young kids . It’s disappointment because we used to love coming here for years. I wish ClubSport would never have sold to Bay Club. Would not recommend spending your money at this establishment.

Was a five star facility when it was Club Sport, but BayClub is horrible. They have raised prices without notification, then apologized in an email almost two months later. They put their logo on basketball floors and stunk up the gym for a week. The smell was so bad you couldn’t work out. They “refinished” the showers, hot tub and steam room but it still looks nasty and dated. Prices have gone up on everything at the cafe but changed the protein powders to a cheap, poor quality product that makes smoothies taste like chalk. Will be cancelling my membership soon.

So disappointed in the direction that this gym has taken since "The Bay Club" has taken over. When the gym was still owned "Club Sport" once you got over the price it was an amazing place. Whenever you had a question you could call the activities desk. They would help you sign up for swim lessons or give you info. My family loved to spend time at the kid friendly pool. You were allowed to bring your own snacks to for your kids to eat while were were enjoying the nice poolThis all changed when the The Bay Club took ownership of the club. They raised the price of the membership 8% off the start. The only improvement that I have seen to justify that price increase was refinishing the basketball courts. I believe they did this to re-brand them not because they were in ill repair. They eliminated the activities desk. Now when you have literally any question you are sent to call center. Once you are done waiting on hold you get a person who also probably doesn't have the answer to your question. It is so frustrating. It took multiple calls and emails to figure out if my account had been charged for a swim lesson... Most recently (and most frustratingly) they just changed the food policy at the pool. You are no longer allowed to bring your own snacks to the pool. All food must be purchased from the poolside grill.In conclusion this was once one of my favorite places to be in the summer. We would catch a workout and then head to the pool with the kids... Now it just is not worth the money in my opinion. They have taken a place that was already hard for a middle class family to justify and made it only for the wealthy. We are done with our membership and could not be happier about that decision. I hope this feedback helps.

The staff treats differently abled population poorly. The manager yelled at an autistic child repeatedly to get out of the hot tub as if yelling at an autist would speed up the process. Instead of yelling, giving him an extra time to process what is asked of him would have been a lot more efficient. The staff training on how to treat people with respect is desperately needed at this facility.

This is a very well equipped facility however it has a real overcrowding and overuse issue. In particular the parking is horrible. I went for an event today which is probably an extra drain on the parking but it was still horrible. They have valet service but it ended as the event began. Also the parking winds around the building so you waste a lot of time just looking for spots and carefully inching around other cars that are waiting for a spot in a narrow aisle. I am not a member but have tried the club in years past. The parking issue is not around the clock but it does seem to be persistent. They also seem to have issues with overuse of the pools at times.

I signed my kids up for the All-Star Basketball Spring Break Camp through Club Sport in Tualatin. The cost was $200.00 per child for 2 days. However, it seemed worth it because the advertisement claimed that the campers would get to meet, take pictures with, and get autographs from Lillard, McCollum, and other surprise guests. Lillard even posted it to his Instagram account so I bit the bullet, told myself it was legit, and enrolled my 2 older daughters. The guy overseeing the camp, PJ, said there were 85 kids at the camp. With 85 campers paying $200.00 to attend, the camp brought in around $17,000.00 in 2 days.The camp ended up being ran by family members of Lillard. I know this because his adult family members repeatedly told the campers they were related to him. Lillard’s name was plastered on everything from their shirts to shoes. The coaches were young, basic, no real expertise in working with children, sat around on their phones, and didn’t correct campers calling names or getting too rough. Coaches were even playing Dames rap music while dancing around and texting on their phones. All while telling the campers to take basketball seriously.The camp informed us on the second day that Lillard would not be showing up. There was no apology. The attitude was nonchalant like they didn’t just take hundreds of dollars from us. The conversation was the camp director putting her hands on my shoulders, giving me puppy dog eyes, cocking her head and saying “No Lillard. You know baby. CJ will be here at 12:30 though.”Not sure why we were told any time at all because CJ did not show til around 2:00. Evan Turner showed up first. The kids got either an autograph OR a photo with ET; unless you were Dame’s family - then you got both! The campers were rushed through the line, ET barely smiled the entire time, but had time to chop it up with the coaches. When CJ did show up he also did not seem enthused to be there, but rather annoyed. At least the kids got an autograph AND picture with CJ. Next Ed Davis showed up. ED did a Q&A with the kids and then took a group photo. One little boy whose mom drove up from Salem to attend the camp, ran to ED and asked for his ball to get signed. He was told no. Then ED stepped into the hall with Dame’s family members and did autographs and pictures with them only!!! Some family members of Dames that showed up the second day were not part of the camp or campers; they came for the photos and autographs and didn’t even wait til all the campers got their turn first.This camp was nothing more than a way for Damian Lillards’ family members to take money from his fans, use his name to brag to children, and get theirselves autographs and photos that campers paid to experience. Damian Lillard should not be making commitments that coincide with a due date if he does not plan to honor that commitment. Not only does Dame not care - which he proved when he couldn’t even apologize to 85 young campers who were decked out in jerseys sporting his number, but he clearly endorses his family members stealing from his fans through false advertisement. I am no longer a Blazer fan and #ShameOnDame.Someone should tell these athletes that they make their millions because of the people in Portland who spend their money buying their gear, sending their kids to camps, and buying tickets to the games.

Completely blown away that Club Sport will not allow gymnastics on their turf field in the Edge. This is a venue to train and challenge yourself whether you are taking a new route on the rock wall or pushing for your personal best on the treadmill or stationary bike. Today I am cancelling my membership since they will not allow my son to do gymnastics on their property. Its unfortunate Club Sport management is so narrow minded and has a lack of flexibility and willingness to work with their members.