Planet Fitness

I have to give it 1 star for now, through no fault of their own, I guess. Now that they've reopened, every time I'm able to go to the gym, the crowd meter on the app always shows 100% full. With this pandemic, I don't go anywhere where the capacity is full, and I am not about to get up to go to the gym at 5 am when the capacity is at their lowest. And this is the only location nearest me. I've no idea what to do because I work until 4 pm and I need to work out but it's always full. Like me, people want to take advantage of the fact that it's open now, but it's always full. It really doesn't make sense for me to pay fees for a gym that's too full for me to attend. And saturdays and sundays they close at 7 pm? I'm seriously considering cancelling my membership.

I've always liked this club. Only canceled due to covid. There was some confusion about when I was eligible to cancel my membership because of it being frozen. I guess it added months onto the contract during the time it's frozen. I was confused so I had to go in multiple times to try to cancel. They were nice to wave the annual fee so I didn't pay it twice and my last month. There was still something going on with my account in the end but they knew my concerns and canceled it anyways since something was being weird with the system. Shout out to Jacob for helping me get things taken care of in the end!

I started my membership right before the pandemic never once stepping foot in the gym yet they charged me monthly. I tried canceling my membership but they said I had to come in (during a pandemic). You can join without stepping foot in the gym but you can’t cancel unless you put your health at risk. They recently charged me a $40 annual fee and I finally went in and canceled. 3 days later they charged me another $10. These people have no shame. I will never ever be a member of Planet fitness again. Such a shady operation.

We came from the McMinnville location and not impressed. Some of the concerns are out of their hands due to covid. It would be nice however if you could reserve your time online instead of having to wait in your car for an hour. But my rating is mostly due to staff. One lady is not only rude but lazy. My husband and I walk in at 630 on Sunday to tan and she says " don't you know we close at 7pm? So your telling me I can't tan for 10 min? God forbid you have to wipe down the bed one last time. So not only do I not get my money worth due to long wait times but I have to fight to get in when they are slow too. I will definitely start looking at different locations and gyms.

Visiting from out of town and the staff was most helpful. The locker room & equipment are kept clean. I was able to keep my workout schedule even while out of town. Would definitely recommend this place, I went early and had no wait.

The amount of equipment here is awesome, that’s not why the rating is so low. It’s due to the cleanliness of the place. There’s cleaning stations everywhere, but members are expected to clean their own equipment. Not a problem at all, except when you have inconsiderate members who don’t clean up after themselves, and who don’t even wear their masks the right way (over your freaking noses people)! There’s no addressing the lack of member accountability from the staff. They don’t seem to care as long as your barcode checks through. Other than that past the threshold it’s all people with their masks half way down who can’t wipe their own equipment.

Mostly good. Good variety and number of machines. Staff isn’t terribly polite and it’s busy all the time so it’s hard with covid to feel comfortable going. Wish it was open 24 hour on the weekends cause I work when they’re open. And for a judgement free zones I feel like other members glare at me as I am heavy set. Kinda disappointing but it’s no fault of the gym itself for the most part. Over all worth the money but I do wish it was better.

Was looking for gym to join so thought I would check it out. There were 4 associates at the front desk and when I walked in all but one scattered. When I spoke to the gentlemen about my interest he told me to walk around gym to see what I thought and meet him back there to discuss plans. This was the first time I've been to a gym that didn't walk you around to show you machines and areas. When I did my walk around I asked what benefits over 24 hour fitness did Planet Fitness have, his response "I've never been to 24 hour fitness". In business you should be trained to know your competitor and give key features that helps yours stand above it. I just didn't feel welcome or comfortable so I went next door to 24 hour and received great friendly service, a detailed walk through and just a nice friendly person to talk through options with. Although I am spending a little more, I really love it.

The staff are great. The dumbell area is a bit small but I don't think that people who go to planet fitness really care that much about that. Good spacious area for other kinds of equipment, vast variety of core and stretching equipment as well. Lockers don't require a personal lock, and again the staff are great there.

I recently had total hip joint replacement. The manager at my location froze my account & any late fees until I was able to get medical clearance to come back( oct. 10th ) to the gym. He helped me so much. I love mygym, not in the best shape, but no one cares, they don't look at you. This decision I made to join a gym, has been the move I've made in my life. Thank you planet Fitness Anita wilcox