TruFit Athletic Clubs at Bryan Towne Center offers a mix of positive experiences and challenges, according to customer reviews. The gym features friendly and helpful staff, making it a welcoming environment for members. Many have appreciated the high-quality group classes, cleanliness, and diverse equipment options, including free weights, machines, and a women-only area. They also offer great child care services, which parents find very helpful.
However, there are significant complaints about broken equipment and poor maintenance, with some machines remaining out of order for months. Issues with billing practices and difficulty in canceling memberships have also been noted. Despite the positive feedback on the staff and atmosphere, these problems affect overall satisfaction.
Pros:
- Friendly and helpful staff.
- Good mix of free weights, machines, and cardio equipment.
- High-quality group classes.
- Women-only workout area.
- Great child care services.
- Clean locker rooms.
- Positive atmosphere and inviting environment.
- Personal trainers receive high praise.
- Accommodating and professional staff during sign-up.
Cons:
- Many machines are often broken for extended periods.
- Complicated and misleading billing and cancellation processes.
- Inconsistent maintenance and cleanliness.
Location / Contact
- Address: 3155 Wildflower Dr, Bryan, TX 77802, United States
- Phone:+1 979-774-5364
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 3155 Wildflower Dr, Bryan, TX 77802, United States .
The contact number is +1 979-774-5364
This service is listed under Gym .
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Jaden Willis
2 years ago
Was shown around immediately my first time in this location, the lady that showed me around was super knowledgeable and explained every aspect of the gym to me, as well as all of the amenities and classes offered! Wonderful experience
Eric Haverstock
2 years ago
Had an amazing experience here! Aujah was great help with all my questions/concerns. Will definitely recommend this gym to others!
Takashi Yamauchi
2 years ago
The sauna has been broken sooooo long. It looks like they have no intention of fixing it. I don't understand why they want to keep the sauna broken so long (nearly 1 month?) No hot water and no sauna. It appears that the management thinks that is OK.... They don't really care about customers. Very disappointing.
Trevor Johnson
2 years ago
Wow! Such amazing customer service, specifically Lindsey, Nigel, and Caleb! They were very accommodating while also recommending what is best for me and my family! Very impressed by their professionalism. Highly recommend! 👍 …
Anon Q
2 years ago
Needs to be 24/5 or 24/6, I understand Covid affected the hours but everyone here is not wearing a mask so I don’t see why this gym needs to have Covid hours. This place is packed, I get why; it’s a nice gym with excellent equipment. So…..1) it’s packed jam full of people all the time during open hours2) no one wears masks including staffWhy does this gym have Covid hours? Rating will change once this place is open 24 hours to accommodate for the amount of people going in and out.
Alejandro Fernandez
2 years ago
Great location!! Overall a very awesome experience ,staff is excellent and Nadia is a great person to be around, really motivates me and I feel very welcomed in the gym best gym by far!!!
susan taylor
2 years ago
Great experience signing up at this gym. Lindsey gave a great tour and was very informative and friendly. Would certainly recommend this fitness center if you are looking for a place to workout.
Isaac Davenport
2 years ago
I don’t visit Texas often, but when I do; I gotta stop by this amazing gym. It has a great atmosphere and service. Aujah was very helpful and answered all my questions.
Jozalyn Sewell
2 years ago
The staff is FANTASTIC! Trufit is unlike any other gym I've ever been too! I've been lifting for a long time and found that Trufit is the only gym that exceeds all of my expectations! It is a wonderful environment that allows you to grow mentally AND physically!
Nick Gardner
2 years ago
Tried 4 gyms in BCS - this one is by far the best. Staff is always kind and welcoming. Best equipment in the city (plate loaded & variety). LOVE MY TRU FIT FAM