TruFit Athletic Clubs at Bryan Towne Center offers a mix of positive experiences and challenges, according to customer reviews. The gym features friendly and helpful staff, making it a welcoming environment for members. Many have appreciated the high-quality group classes, cleanliness, and diverse equipment options, including free weights, machines, and a women-only area. They also offer great child care services, which parents find very helpful.
However, there are significant complaints about broken equipment and poor maintenance, with some machines remaining out of order for months. Issues with billing practices and difficulty in canceling memberships have also been noted. Despite the positive feedback on the staff and atmosphere, these problems affect overall satisfaction.
Pros:
- Friendly and helpful staff.
- Good mix of free weights, machines, and cardio equipment.
- High-quality group classes.
- Women-only workout area.
- Great child care services.
- Clean locker rooms.
- Positive atmosphere and inviting environment.
- Personal trainers receive high praise.
- Accommodating and professional staff during sign-up.
Cons:
- Many machines are often broken for extended periods.
- Complicated and misleading billing and cancellation processes.
- Inconsistent maintenance and cleanliness.
Location / Contact
- Address: 3155 Wildflower Dr, Bryan, TX 77802, United States
- Phone:+1 979-774-5364
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 3155 Wildflower Dr, Bryan, TX 77802, United States .
The contact number is +1 979-774-5364
This service is listed under Gym .
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Ryan Campbell
2 years ago
Really nice location Frida and Nae were also a very big help in getting acclimated to the area. Will return!!
Narius Nedd
2 years ago
Such a clean location and really sweet staff Frida & Nae are awesome and super helpful and got me squared away with a membership! Will be back!
Beth Deuermeyer
2 years ago
There is equipment there that has been broken for MONTHS. Like, since December and it’s now July. Staff doesn’t know or seem to care when it will be fixed. Water fountain has been broken for weeks now too. This is Texas y’all. People need to drink water during their workouts.
scott jenke
2 years ago
Descent gym, good mix of free weights, machines and cardio. This place gets very crowded however and maintenance seems non existent. I've been a member for 7 months and there is equipment that was broken when I joined that is still broken. The only water fountain in the gym has been broken for almost 2 months.
Sara Blassingame
2 years ago
As I’m walking on a dirty treadmill and the two treadmills on either side of me are broken, I can also see 6 machines in my line of sight that are broken and have been for over a month for some of them. Also, the water fountain has been broken for weeks. Can’t believe that is even allowed. This gym is dirty. If you like a clean gym, this is totally not for you. I left this gym a year ago and the one I went to closed, so I had to come back to this one solely for the proximity to my house and accessibility. So unless you love to go into a gross locker room guaranteed to be out of toilet paper I would highly suggest you go ANYWHERE else. Not worth the cost considering how poorly run this gym is. Also when I finally figure out a solution to leave this place for good, they will charge my account for months just like they did last time. So yay for that.
Ana Vargas
2 years ago
Love the location. Gym is clean and staff is great 😊 …
Amanda Jones
2 years ago
this gym is so chill and i really like the vibe great place to hit a good lift
Parker Spears
2 years ago
Been going for 2 years, place is always clean…Great gym!
Rico Alarcon
2 years ago
Great gym !! friendly staff! Clean gym a lot of space to work with. I highly recommend this gym !!
Mariah Caribardi
2 years ago
The front desk staff is so friendly! Great to see smiling faces before a workout!