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Planet Fitness in Fort Myers, FL offers a budget-friendly gym experience with 24/7 accessibility, located conveniently at San Carlos Marketplace. The facility includes a variety of workout equipment, hydro massage, and a 30-minute workout room, making it a versatile choice for fitness enthusiasts. The staff is often highlighted as friendly and helpful, contributing to a positive atmosphere.

However, reviews frequently mention cleanliness issues, with several complaints about broken equipment, including water fountains and hydro massage beds. Despite the low cost, members indicate a need for improved maintenance and more consistent customer service.

Pros:

  • Affordable membership fees.
  • 24/7 accessibility, fitting various schedules.
  • Helpful and friendly staff.
  • Wide variety of workout equipment.
  • Hydro massage beds available.
  • 30-minute workout room is well appreciated.
  • Generally not overcrowded.
  • Good atmosphere for beginners.
  • Many positive experiences with specific staff members.
  • Convenient location at San Carlos Marketplace.

Cons:

  • Frequent complaints about cleanliness.
  • Many instances of broken equipment.
  • Issues with customer service consistency.

Location / Contact

Rating Stats

4.1

out of 5.0

38 reviews
5.0
12 reviews
4.0
12 reviews
3.0
7 reviews
2.0
41 reviews
1.0

Reviews (110)

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Wide open facility. Friendly staff. Everything you will need to better your health and fitness. Easy access to all equipment. Hours of operation works for almost every type of workout. Good shape or needing to shed abit off or just to do something different with your overall health,this is a great choice in starting that!

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Clean gym that has plenty of cardio and weights. Staff is very nice and I was a visitor and had no issues on any of my visits. The times I was at the gym it wasn't over crowded. I liked the easy to find location and recommend this gym.

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Do not join here! I am black card member in state but travel regularly and have visited many other PF. The showers were filthy drains full of hair..zero water pressure..literally a trickle..took 10 mins. To warm up to room temp. Shower head broken..affixed with hair elastic. Sign on toilet..out of order. Water fountain appeared to have vomit in drain. Front desk..uninterested...snooty. Hire a plumber!!

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I wouldn't dare use planet fitness again! Billing sucks, be aware u can only cancel in person or in the establishment because the website is no good for making changes with billing. Customer service ethics is something this company lack, its like if u can't get in to cancel or remember to write a letter be prepared for them to keep charging you for a service you're not using or cant use. Lesson learned NEVER AGAIN

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I am a definite fan of this gym! For what I need with all the half marathons I run, this place is great to get the strength training you need to complete your races. And, for the $24/month for the Black Card Spa? Get it! The hydromassage tables are worth it! :)

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Like the gym, glad it's 24/7 since I often have to workout past midnight. Only problem I have is that the music is so loud. 90% of people wear headphones including myself, but I have to have my volume all the way up if I even want to hear my music over theirs. I went as far as buying noise canceling headphones so I don't destroy my ears. Please turn the music down especially at night when you can see everyone is listening to their own music including the staff, so we don't all go deaf.

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I joined 11/2018 and really enjoy the atmosphere and quality equipment as well as the convenience of the proximity to my job. I'm usually in there between 4 and 7 am 3 to 5 days per week depending on my schedule and shower/change for work. I was thrilled with the cleanliness when I first started but I've noticed in the past few weeks the overnight or early morning crew is slipping hard. I have noticed a few new faces but they need to step up. Bathroom and shower cleanliness is my biggest concern as it was never a problem until recently. Lots of hair/trash in showers and the shower stalls and curtains are getting really scummy. Overall I LOVE this gym and would recommend anyone to join but managment needs to reiterate cleaning frequency and quality in the locker rooms as they are frequently used.

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I love going to this gym! It's an amazing deal and worth every penny.I will say: it's so important to make sure that you come when it's not peak crowds to avoid headaches. I know plenty of people who come in frustrated because some machines are taken or there's too many people in at once.Come in very early or late at night. Even on weekends it's quiet than during the work week.The staff is really nice and helpful. This particular location is really clean. Would recommend! 👍

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This is NOT a gym for powerlifters or show competitors. For those of us who have left that lifestyle, PF has everything needed for a great workout. Plus, the facility is clean and staff is super friendly.

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Great place, fantastic awesome caring friendly staff, very generous services for the low membership fees. The facilatiy is extremely high end with the best equipment that is well maintained and clean. However the music that is played does not match the very well thought out business model. The music is psychotic and distracting. Very negative topics that broadcasts violent lyric inuendos.Does not match the classy environment. The choice in music should of been thought through more professionally. Seemingly some how that was overlooked originally . I would recomend revisiting the the choice in music so it is not so alienating.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 110 reviews.

The address is: 18011 S Tamiami Trail, Fort Myers, FL 33908, United States .

The contact number is +1 239-466-5391

This service is listed under Gym .

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