24 Hour Fitness in Carlsbad, CA, offers round-the-clock access to a wide range of equipment and amenities. Located conveniently on Laurel Tree Ln, this gym stands out for its extensive cardio section, multiple weight areas, and variety of classes, including Zumba and cycling. Members appreciate that it is open 24/7, providing flexibility to fit anyone's schedule. Friendly and knowledgeable staff, combined with regular cleaning, ensures a welcoming environment.
However, reviews suggest some drawbacks. Broken equipment, particularly cardio machines, can take a while to be repaired. Cleanliness, especially in the locker rooms and sauna, has been a point of contention. Overall, 24 Hour Fitness provides comprehensive facilities but requires consistent improvement in maintenance and customer service.
Pros:
- Open 24/7, allowing unmatched flexibility.
- Wide variety of cardio machines and weight equipment.
- Multiple group classes available, such as Zumba and cycling.
- Friendly and helpful staff, especially noted by multiple reviewers.
- Clean facilities with regular cleaning staff visible.
- Good range of amenities including pools, saunas, and steam rooms.
- Spacious layout preventing overcrowding during peak hours.
- Reasonable pricing, especially with membership deals.
- Positive community environment, making it inviting for members.
- Conveniently located with ample parking.
Cons:
- Broken equipment can take a long time to be repaired.
- Locker rooms and sauna cleanliness need improvement.
- Customer service inconsistencies reported by several members.
Location / Contact
- Address: 1265 Laurel Tree Ln Suite 100, Carlsbad, CA 92011, United States
- Phone:+1 760-602-5001
- Website:24hourfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 120 reviews.
The address is: 1265 Laurel Tree Ln Suite 100, Carlsbad, CA 92011, United States .
The contact number is +1 760-602-5001
This service is listed under Gym .
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People Also Viewed
Fun Chad
7 months ago
Love some staff (Janaisia, José) and cringe at others. This gym is not well run, but it's [usually] open. I've made LOTS of suggestions that fall on deaf ears
Linda Flores
8 months ago
Friendly staff
Steve Maugeri
8 months ago
Great venue of equipment clean and organized
matt buelow
8 months ago
One of the better 24-hours Ive been to, actually feels like they run the AC inside. Unfortunately they also don't seem to be on top of maintenance for the cardio equipment.
E
8 months ago
To whom it may concern, I think this is the fastest a gym has potentially had a customer and lost them. Signed up on your website @ 07:17 and @08:10 said "nope, not gonna do it".I signed up on your website for your 3 day free trial as there's a new location that opened right near my house. The instructions say to go into any of your locations and give the front desk clerk a user specific code, or just type it into the kiosk. However as I arrived at your new location in Irvine, off Jamboree road, I was informed (by Justin) that they don't honor the 3 day trail pass (even though I selected THAT specific location on your website). Justin said I could try to type my code into the kiosk, but it's not gonna work. He explained to me that I could sign up and they'll charge me one dollar, try it out, if I don't like it they'll refund my dollar etc......(sounds like a lot of work for the customer to just try your gym vs a 3 day trial pass).From a customer standpoint this is a red flag from the get go and I will not be returning. As I spoke to others at my gym in the sauna, many others commented that your facilities have gone down hill with the cleanliness. Do what will with this info, 24 hour USED to be my favorite gym back in the day, but I see it hasn't improved nor has your reputation.
Bryan Baldoza
9 months ago
Constant homelessness in the parking lot then they come in to shower. There is a van called Doggy Diva Spa that is ALWAYS parked there. Another white car with lights on with someone sleeping inside.Jacuzzi is ALWAYS down.Front staff couldnt possibly care less about customer service.This is hands down the worst gym on the County.
Rob
10 months ago
Good gym. No wait for equipment. They were constantly cleaning. I went mid week late morning.
Greg MacLellan
11 months ago
Clean, nice place to work out
Kyle Welch
11 months ago
Compared to other offices I've been to this place is incredibly inflexible. Visiting from out of town just looking for a place to work out for a few days. They wanted to charge $100 for a week. This seems to be a location specific issue. The other one in Carlsbad was much more flexible. I guess I'm going to have to go to that other planet to get Fitness flexibility
Wendy Dreyer
1 year ago
THE SHOWERS ARE ICE-COLD!Please address this issue ASAP