24 Hour Fitness in Carlsbad, CA, offers round-the-clock access to a wide range of equipment and amenities. Located conveniently on Laurel Tree Ln, this gym stands out for its extensive cardio section, multiple weight areas, and variety of classes, including Zumba and cycling. Members appreciate that it is open 24/7, providing flexibility to fit anyone's schedule. Friendly and knowledgeable staff, combined with regular cleaning, ensures a welcoming environment.

However, reviews suggest some drawbacks. Broken equipment, particularly cardio machines, can take a while to be repaired. Cleanliness, especially in the locker rooms and sauna, has been a point of contention. Overall, 24 Hour Fitness provides comprehensive facilities but requires consistent improvement in maintenance and customer service.

Pros:

  • Open 24/7, allowing unmatched flexibility.
  • Wide variety of cardio machines and weight equipment.
  • Multiple group classes available, such as Zumba and cycling.
  • Friendly and helpful staff, especially noted by multiple reviewers.
  • Clean facilities with regular cleaning staff visible.
  • Good range of amenities including pools, saunas, and steam rooms.
  • Spacious layout preventing overcrowding during peak hours.
  • Reasonable pricing, especially with membership deals.
  • Positive community environment, making it inviting for members.
  • Conveniently located with ample parking.

Cons:

  • Broken equipment can take a long time to be repaired.
  • Locker rooms and sauna cleanliness need improvement.
  • Customer service inconsistencies reported by several members.

Location / Contact

Rating Stats

3.7

out of 5.0

31 reviews
5.0
6 reviews
4.0
17 reviews
3.0
17 reviews
2.0
49 reviews
1.0

Reviews (120)

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5 Star Review For James - Going Above and BeyondI am thrilled to write this 5-star review specifically for James at 24 Hour Fitness in Carlsbad, CA, as he was the main reason for my decision to become a member this morning. As a first-time visitor to the gym, his exceptional assistance, friendly demeanor, and extensive knowledge were the determining factors in my choice. At 3:30 in the morning, James went above and beyond to make me feel comfortable and confident, and his dedication and support have been instrumental in my fitness journey. I cannot recommend James highly enough, and I am sincerely grateful for his outstanding service.Pros:- Open 24 hours- James- Pool / Swimming Pool / SaunaCons:- No basketball court- Needs more sanitary wipes / trash cans to wipe down machines

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This gym used to be a great gym to attend. However, I purchased some private training classes valueing over $1,500 that they refuse to refund me for. Finding someone that is willing to help is extremely difficult. I have called multiple weeks with no one returning my call. On top of that the gym manager was facetious towards me. They also refuse to send me the contact I signed.

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Extremely rude staff. Interrupting my workout to vacuum under my bench. I told the woman, "ma'am, I'm using this" to which she ignored me completely. As I continued, she was less than a foot away from me staring down at me with hatred in her eyes. When I completed my set, I mentioned that I was her customer, and her response was "I don't care who you are"....Not to mention the constantly broken cardio equipment. Even if the machine works mechanically, many displays don't (row machine, assault runner, etc.). This is the case at every 24 I've been to though, so not unique to this location.If I didn't have a lifetime membership from 20 years ago, I'd have left them a long time ago.

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Awesome gym have steam room , Sauna and good price per month

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I often times feel uncomfortable being stared at by some of the male staff over by the work out balls and wonder if they can do something more productive with their time? Maybe address the stinch coming from the sauna which almost always smells like garlic and onions or have someone clean the women's locker area, especially the dirty toilets and toilet paper thrown on the floor

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The gym that has it all! 24/7 friendly staff and health experts to help you every step along your physical fitness journey. Proud to be a Platinum member for life!! Glad they are getting back to being open 24/7.

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This gyms makes me like 24 hour fitness again.- Clean gym with plenty of equipment-Chill but helpful staff-Has a community feel that is normally not felt in big chain gyms. This has to do more with the members.

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THE POOL IS TOO COLD!!! PLEASE!!! IT NEEDS TO BE 86 DEGREES. THANK YOU :-)

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3rd time in a few months I have come in the morning to workout before work and they close the showers without prior notice. Only get a membership here if you like crowded gyms with no shower. Would give zero stars if that were an option. Update Dec 2022- Pool heater finally fixed after 2 weeks. Feels like walking into an aviary, but instead of birds chirping, its old equipment squeaking. This gym needs WD40 for Christmas!

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Great fitness

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 120 reviews.

The address is: 1265 Laurel Tree Ln Suite 100, Carlsbad, CA 92011, United States .

The contact number is +1 760-602-5001

This service is listed under Gym .

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