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Orangetheory Fitness in West Cary, located at Parkside Town Commons, offers high-energy, fast-paced workouts ideal for those seeking motivation and a comprehensive exercise regimen. This studio is renowned for its dynamic coaches such as Meredith, Deuce, and Karen, who are celebrated for their exceptional energy, engagement, and individualized attention. The enthusiastic front desk staff contribute to a welcoming and friendly environment, ensuring an enjoyable experience for all members. Classes are easy to schedule through the app, and members appreciate the varied, never-boring workouts, clean facilities, and upbeat music. However, some reviews indicate dissatisfaction with the administrative process, citing issues with billing and inadequate information transparency.

Pros:

  • Great, motivating coaches
  • Friendly and welcoming front desk staff
  • Clean and well-maintained facilities
  • Varied and engaging workouts
  • Easy class scheduling through their app
  • Positive and energetic atmosphere
  • Helpful and encouraging staff
  • Classes that fit into busy schedules
  • High-energy music during workouts
  • Consistent positive feedback from long-term members

Cons:

  • Complaints about billing and membership policies
  • Issues with incomplete or incorrect information from staff
  • Some negative experiences with customer service

Location / Contact

Rating Stats

4.5

out of 5.0

12 reviews
5.0
1 reviews
4.0
1 reviews
3.0
2 reviews
2.0
74 reviews
1.0

Reviews (90)

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Ok this people try to get your Bank information they call you every day for first free class and then and they told you you will not be charged until you show up , and then they charge you , and when you call them for refund they said we don't have this in our policy ok you charged me 28 $ for nothing no problem but you loss me , and now people will know

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This place fabricate the reviews, they removed my 1star review from their page, OT - you need to return our call for refund our money. This place is worse, they steal your money without your permission.If you want another chance then you need to call us back, either refund our money or allow us to attend class. You can't hide and run away like a thief... stop charging customers when they are not coming to your class, there is something call your responsibility to find out if a member is not coming then you need to call them to find out before you charge for the next month, its a fraud.So you need to call us ASAP, we left many messages and not getting any response.

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This is a Fraud place, be careful of giving them credit card, they will keep charging on your card for auto, even we didn't signed up for auto renewal, they make you do that, and they make up cancellation policy on the fly, means again fraud, and tells everyone different. Their promotion is a promotion for that means if they says first month is for $15 means they will keep charging you for $180 for 15 months, what a ridiculous and liar this people.

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I’ve been a member since April of last year and still love working out at Orange Theory! The staff and coaches are amazing! I look forward to every workout! Especially, since we are in the middle of a Transformation Challenge.This West Cary location has so many great coaches such as:Coach Meredith always has so much energy which causes me to push myself even more! Coach Deuce’s music is always on point and he’s super energetic which helps during the workouts.Coach Allison recently transformed from a fellow member to coach, and she’s really encouraging during workouts and focuses on correct form during weight training.There are many more great coaches here, and I would definitely give Orange Theory a try if you want to get healthier!

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I have been attending orange theory at the west Cary location since may 2022. I absolutely love the staff! The coaches are amazing! I Love working out with Coach Karen, Meredith, Duece, and Joel. They are full of energy and encouraging throughout the workouts. Also, they are very knowledgeable about proper techniques during weight training exercises.

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Awesome lift class with coach Meridth. Very positive vibe and very encouraging workout program.

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All of the staff and coaches are so upbeat and pleasant to see every day!! I especially love my early mornings with Coach Deuce and Coach Jared. I definitely recommend checking it out!

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It’s been a week since I joined OTF West Cary.I’m enjoying my workout sessions with Coach Meredith.I love how everyone is so friendly and approachable!

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OTF west Cary is the absolute best! Coach Meredith is one of the best motivators with amazing music and her energy just pumped up the atmosphere! I highly recommend taking a class with her!

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I love this Orangetheory location! Especially Coach Meredith’s class! She is always very encouraging and pushes you to do your best! Highly recommend her class :)

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 90 reviews.

The address is: 1204 Parkside Main St, Cary, NC 27519, United States .

The contact number is +1 919-234-7454

This service is listed under Gym .

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