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Orangetheory Fitness in West Cary, located at Parkside Town Commons, offers high-energy, fast-paced workouts ideal for those seeking motivation and a comprehensive exercise regimen. This studio is renowned for its dynamic coaches such as Meredith, Deuce, and Karen, who are celebrated for their exceptional energy, engagement, and individualized attention. The enthusiastic front desk staff contribute to a welcoming and friendly environment, ensuring an enjoyable experience for all members. Classes are easy to schedule through the app, and members appreciate the varied, never-boring workouts, clean facilities, and upbeat music. However, some reviews indicate dissatisfaction with the administrative process, citing issues with billing and inadequate information transparency.

Pros:

  • Great, motivating coaches
  • Friendly and welcoming front desk staff
  • Clean and well-maintained facilities
  • Varied and engaging workouts
  • Easy class scheduling through their app
  • Positive and energetic atmosphere
  • Helpful and encouraging staff
  • Classes that fit into busy schedules
  • High-energy music during workouts
  • Consistent positive feedback from long-term members

Cons:

  • Complaints about billing and membership policies
  • Issues with incomplete or incorrect information from staff
  • Some negative experiences with customer service

Location / Contact

Rating Stats

4.5

out of 5.0

12 reviews
5.0
1 reviews
4.0
1 reviews
3.0
2 reviews
2.0
74 reviews
1.0

Reviews (90)

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I love the OTFf workouts...they are designed to be fun and to give you an incredible workout. The coaches encourage and push you to do your best. Coach Meredith has so much energy and is such a blast to workout with. I did a 90-minute class with her and the time flew by! She and the studio are awesome!

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I am absolutely addicted to Orangetheory Fitness and love attending the OTF West Cary studio! The team members at the front desk are all friendly and helpful, and the studio is always clean and decorated nicely. All the coaches at the studio are skilled and are very good coaches, but Coach Meredith is my favorite. Her energy is unmatched! She is energetic, fun, positive, and is always in a good mood which is contagious. The workouts fly by because she makes them so much fun. I’d definitely recommend the Orangetheory Fitness West Cary studio, and you absolutely must take Coach Meredith’s class. I promise if you are having a bad day, she will make it better, and you’ll be smiling when you leave!

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Orange theory is probably one of my favorite workout studios. It is so fast paced and high energy, if you need motivation and want to try and get a strong workout in each day, I highly recommend.I will say, my excitement with orange theory did reach a plateau and with a couple changes my studio made and more to come this year.The coaches are great, my favorite is Meredith Taylor! ( who is a walking human siren ). She knows about each and everyone of them and takes personal care and knows how to push them to their extent.The best people which I can’t complain about, so professional and the flexibility is pretty awesome here.

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I love Orange Theory! It is a great place if you like to be challenged, and if you like seeing results! Highly recommended!

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Everyone I have met so far has been amazing! They make you feel like you belong and you never feel uncomfortable like you do at other fitness facilities.

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I absolutely love OTF. The coaches here are amazing but still it’s worst franchise to choose. They cheat customers for money, in my case they actually charge me one month extra payment by promising I can resume my membership when I’m back in town and redeem that one month…But after I return they change words saying they never promised anything by knowing I’m now outside my dispute window on creditcard.

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Amazing! I recently joined OTF West Cary after an extended break due to COVID. At 5am, the first person you see is Bri. I’m not sure how she is ALWAYS so upbeat and positive, but I greatly appreciate it. She has every reason to be tired, sluggish.. whatever but she never is. (I mean, it’s before 5am.) She’s honestly a huge breath of fresh air so early in the morning.I’ve taken classes under Hayley and Joy. The experience has been equally as phenomenal! Both ladies are ready to work and provide just the right amount of motivation throughout the whole hour. Their instruction is concise and clear and easy to follow. Thanks Hayley and Joy, you make the hour enjoyable and I appreciate your upbeat attitude.So yes, this is the best location I’ve visited. My wife and I alternate early mornings and I gladly choose to drive the few extra minutes to the West Cary location.Keep up the great work!

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The coaches are great, and the staff is really nice! The coaches make an effort to make sure that you grow over time. They also help adjust workouts in case of injuries, which is really helpful. I 100% recommend trying it out if you haven’t already!

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Not very thorough or consistent with their membership process. I wasn’t told much about the class, what to expect, the zones, etc. I visited another RDU OTF and asked why I didn’t have a scan and found out that it was free with membership and the rep should have offered it. She didn’t. I called and they quickly agreed to schedule it (3 weeks after I signed up).I am feeling like there are maybe some additional things that were not covered, as well.Other than this the coaches have been great! And the classes have been fun!

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I absolutely LOVE Karen’s classes. She has the best energy that keeps me smiling and having fun the whole workout. I’ve been going to orange theory for a few years and after a covid break I am excited to be back in the studio. I think Karen may be one of the few coaches that has ever gotten me to consistently be out of bed before 6 am! Highly recommend this studio, the coaches are great and the staff are super friendly and welcoming!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 90 reviews.

The address is: 1204 Parkside Main St, Cary, NC 27519, United States .

The contact number is +1 919-234-7454

This service is listed under Gym .

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