Orangetheory Fitness in West Cary, located at Parkside Town Commons, offers high-energy, fast-paced workouts ideal for those seeking motivation and a comprehensive exercise regimen. This studio is renowned for its dynamic coaches such as Meredith, Deuce, and Karen, who are celebrated for their exceptional energy, engagement, and individualized attention. The enthusiastic front desk staff contribute to a welcoming and friendly environment, ensuring an enjoyable experience for all members. Classes are easy to schedule through the app, and members appreciate the varied, never-boring workouts, clean facilities, and upbeat music. However, some reviews indicate dissatisfaction with the administrative process, citing issues with billing and inadequate information transparency.
Pros:
- Great, motivating coaches
- Friendly and welcoming front desk staff
- Clean and well-maintained facilities
- Varied and engaging workouts
- Easy class scheduling through their app
- Positive and energetic atmosphere
- Helpful and encouraging staff
- Classes that fit into busy schedules
- High-energy music during workouts
- Consistent positive feedback from long-term members
Cons:
- Complaints about billing and membership policies
- Issues with incomplete or incorrect information from staff
- Some negative experiences with customer service
Location / Contact
- Address: 1204 Parkside Main St, Cary, NC 27519, United States
- Phone:+1 919-234-7454
- Website:orangetheory.com
Rating Stats
Reviews (90)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 90 reviews.
The address is: 1204 Parkside Main St, Cary, NC 27519, United States .
The contact number is +1 919-234-7454
This service is listed under Gym .
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Allie Poole
5 years ago
Orange Theory workouts are challenging, engaging, and effective! The coaches are friendly and push you to excel every class. I love that the workouts change daily to keep my exercise routine from becoming monotonous.
Rahul Goswami
5 years ago
I'm one of those people who aren't driven to work out on their own. Thankfully Orange Theory Fitness comes to the rescue. There are days when I really don't feel like moving a muscle, yet all I do is just show up there and the instructors take it from there. I'm glad that the gym opened up really close to my workplace so I can utilize my lunch hour to squeeze in my workout. Surprisingly my rest of the day end really well. Shout out loud to Corey and Camy. They make the one hour of stressful workout fun!!!
tracie nave
5 years ago
I love the workouts and location. The coaches are motivators and provide immediate instructions to ensure participants are using the correct techniques. The energy and music surrounding the workouts are AWESOME. A great place to workout and learn proper techniques to continue the workouts at home for future workouts. If there were dietary classes to accompany the membership, it would be wonderful, just a suggestion.
David A
5 years ago
Workouts are different everyday. Coaches are very helpful and they encourage and motivate you. Couple of the coaches are really good and they check in on you to make sure your form is right with every new exercise. Sometimes it can be overcrowded and you may not be able get the weights you want and could be tight to move around especially when they have 3 groups.
Connie Barnes
6 years ago
@Matthew. Did you call them and ask about the complimentary "charge"? I've brought over a half dozen people who never got this charge. If a mistake was made communication is the best resource you have.
kresha morgan
6 years ago
Orange Theory is a great place to jump start your health goals and get you into your best shape no mater your age or level of fitness!
German Pasteris
6 years ago
Orange Theory provides the most effective workout you can do in 60 minutes. It kicks my butt (in a good way) and complements well what I do outside the gym.
Matthew Tirgrath
6 years ago
DO NOT SIGN UP FOR A COMPLIMENTARY WORK OUT! IT IS A SCAM!!!5 days after, I looked at my credit card statement and found a charge for $28 pending! Mind you, I was not aware that they charge for a COMPLIMENTARY work out. I was told that the only purpose of giving them my credit card number was to hold my spot in that class. That was all. What a rip off! Definitely lost my business and my trust.Look down to a review posted 6 months ago. You can tell by the owners response that someone else complained about the same thing. Yet they had the post deleted... interesting.DO NOT TRUST THEM WITH YOUR CREDIT CARD INFORMATION!
Lindsay Gaughran
6 years ago
Engaging work out program, never monotonous, accountability of getting to know people you go to class with. The missing fifth star is purely because I would like one closer to where I live in the Crabtree Valley mall area. Love Orange Theory!
Adam Oakley
6 years ago
Great staff and encouraging coaches. Exercises that vary in duration that keeps us all engaged. Burns a ton of calories. Highly recommend! Great for anyone at any stage of a fitness journey.