Orangetheory Fitness in West Cary, located at Parkside Town Commons, offers high-energy, fast-paced workouts ideal for those seeking motivation and a comprehensive exercise regimen. This studio is renowned for its dynamic coaches such as Meredith, Deuce, and Karen, who are celebrated for their exceptional energy, engagement, and individualized attention. The enthusiastic front desk staff contribute to a welcoming and friendly environment, ensuring an enjoyable experience for all members. Classes are easy to schedule through the app, and members appreciate the varied, never-boring workouts, clean facilities, and upbeat music. However, some reviews indicate dissatisfaction with the administrative process, citing issues with billing and inadequate information transparency.
Pros:
- Great, motivating coaches
- Friendly and welcoming front desk staff
- Clean and well-maintained facilities
- Varied and engaging workouts
- Easy class scheduling through their app
- Positive and energetic atmosphere
- Helpful and encouraging staff
- Classes that fit into busy schedules
- High-energy music during workouts
- Consistent positive feedback from long-term members
Cons:
- Complaints about billing and membership policies
- Issues with incomplete or incorrect information from staff
- Some negative experiences with customer service
Location / Contact
- Address: 1204 Parkside Main St, Cary, NC 27519, United States
- Phone:+1 919-234-7454
- Website:orangetheory.com
Rating Stats
Reviews (90)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 90 reviews.
The address is: 1204 Parkside Main St, Cary, NC 27519, United States .
The contact number is +1 919-234-7454
This service is listed under Gym .
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viv ek
2 years ago
I joined OTF almost 2 months now. Very friendly staff and great coaches. They keep you motivated all -time
Ndeye Dieng
3 years ago
Great place to workout! Love the coaches they are so motivating.! Come join us!
Tracey Jenkins
3 years ago
Although tough know it is helping me to stay healthy! I leave feeling so much better...thanks to the wonderful coaches.
Deepika Saxena
3 years ago
Good place to workout without getting bored. Coaches are great and people are friendly!
Kim Westermann
3 years ago
Love the accountability of scheduling ahead and appreciate the coaches and variability of the classes. Super happy so far!
Babu Kuttala
3 years ago
Very inspiring and motivating coaches and front office. The environment is fun driven while driving for customers fitness goal
Del Simmons
3 years ago
Love this place. Staff are great, coaches are great. It has been a real game changer for my wife and I both. Come check it out. We love it!
Christina Jenkins
3 years ago
I was hesitant at first but everyone has been very supportive and oh so nice. Derek is wonderful coach and is encouraging. After just 2 weeks I was feeling more confident and getting stronger. I am in week 6 now and cannot imagine not going.
David Green
3 years ago
Started going here to improve my cardio fitness for long distance running and was already seeing results after a month. More than anything I've learned that the key is consistency; Orangetheory provides structure to enable this consistency with the one-hour class format. Just show up and put in the time - for me I like to do three classes over a week and aim for 25-35 splat points (effectively boils down to a metric for measuring your heart rate and thus effort).I have yet to venture out beyond this facility in West Cary (I will check out Brier Creek and Morrisville at some point). But what I can say is that the place is great, instructors are super friendly and helpful - especially with the rowing machines. Which reminds me...If I could ever change anything, I wish they had a few classes that were only 100% treadmill...I still can't enjoy rowing and floor exercises for me are just ok. It could be I feel this way because my goals are more long-distance-running orientated.
Morgan Verrone
3 years ago
I’ve gone to many different gyms and fitness classes and never found anything quite like Orange Theory West Cary! I came in on a whim almost a year ago and I’ve come multiple times every week since then. Not only is it a great workout but the coaches and staff are always happy and encouraging!