Crunch Fitness in Clarksville is located at the Tradewinds North Shopping Center and operates 24/7, providing flexible access. The gym offers a vast range of equipment and numerous classes, with friendly and helpful staff enhancing the workout experience. Many members appreciate the supportive community and the opportunity to engage in diverse fitness routines.
However, some reviews highlight issues with broken equipment that takes a long time to repair, cleanliness concerns, particularly in bathrooms and saunas, and complaints about customer service, especially regarding cancellation policies. These drawbacks suggest management may need to address these operational challenges to improve overall member satisfaction.
Pros:
- Open 24/7 for convenient access.
- Wide variety of equipment and classes.
- Friendly and helpful staff.
- Supportive community atmosphere.
- Good childcare services.
- Clean and well-maintained most of the time.
- Suitable for diverse fitness routines.
Cons:
- Broken equipment takes time to repair.
- Cleanliness issues, especially in bathrooms and saunas.
- Problems with cancellation policies and customer service.
Location / Contact
- Address: 1596 Fort Campbell Blvd, Clarksville, TN 37042, United States
- Phone:+1 931-444-6100
- Email:[email protected]
- Website:crunchclarksville.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 1596 Fort Campbell Blvd, Clarksville, TN 37042, United States .
The contact number is +1 931-444-6100
This service is listed under Gym .
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Elisabeth McDonald
2 years ago
***DO NOT SIGN UP WITH A PERSONAL TRAINER*** (if you like your money) So I’d like to say that the GM at this Gym was great and handled my double account issue without hesitation today. I can’t say the same regarding the PT manager. I signed up back in January for 3 months of personal training sessions. In March I told them I didn’t want to continue to use that service. My personal trainer stated he spoke to his manager who was in charge of all that and it should’ve been canceled. My personal trainer was allegedly creating and canceling multiple clients in order to receive the credit for them. I spoke to Rob last week and voiced my concern. He told me to come in the following week to sort things out. Rob mentioned calling before I arrived. Well I live an hour away so of course I called. A female answered the phone and told me to come by after 1pm. Not a problem at all so I did. I waited over an hour to speak to Rob. after a long chat He told me the PT sessions were not refundable. After all the evidence I provided him. You would think they would have something in place to ensure customers are not being taken advantage of. Something maybe even like calling customers that have had multiple “cancellations” under that trainer to insure this doesn’t happen. I’m assuming I’m going to have to go higher to resolve this issue. To say my trust is gone for this gym is an understatement. I’ve read through everything and when you tell someone who is law enforcement that PT sessions I never agreed to is non refundable, I have a hard time with that. I’m not the only one who is having this issue. They told me multiple people have been taken advantage of by the same personal trainer. That personal trainer no longer works at Crunch due to this.So if your thinking of doing the PT sessions, I’d think long and hard about that decision.Elisabeth Greene
Andrea Maki
2 years ago
I love this gym! Their childcare hours are convenient and whenever we walk in the workers greet my girls by name. The atmosphere is welcoming, and I've even had personal trainers I don't work with compliment me for showing up everyday which definitely helped with motivation. If you're looking for a new gym, I definitely recommend crunch!
Felicia Curtiss
2 years ago
This place is AWESOME. These ones star reviews are obviously a bunch of trolls who have nothing better to do. The Manager here is super awesome and nice and is ALWAYS around making sure everything is clean and orderly. Everyone has a great attitude, the gym is always clean, the trainers are professional and cool. WOULD HIGHLY RECOMMEND!
Haley Miller
2 years ago
Crunch Fitness is the best gym I’ve ever been to! I love all of the equipment, the group fitness classes are so fun, and the cleanliness is top notch. And the staff!! Wow! Everyone is always so nice and enthusiastic, you can tell these people love what they do and love to help all of the members. I especially like Laura! I see her cleaning and she never fails to stop and say hello and ask me about my day. All around best gym in Tennessee!
Jason Proctor
2 years ago
Let me start by saying when the gym first opened up it was great. But in the past month or so, the staff that works the front desk seems to be new and different and lazy. The equipment is already starting to break within 4 months of it opening. They run out of paper towels regularly and expect us to clean the machines with a used hand towel. And the biggest problem now is its always so packed that you cant do anything. And that's because the membership is so cheap. Honestly I regret ever joining the gym because half of the time when I walk in i have to walk right back out because it's so packed. At this point I'd rather just use the free gyms on base and not have to worry about planning my workout around a crowd. They also have had a grand opening weekend 5 times already where anyone can come workout for free. What's the point of paying when I can just come for free every other weekend? It's not fair to us who have been paying the whole time.
Brianna Malone
2 years ago
Great gym with an awesome staff! They are always so nice and energetic when you walk in the door. Gyms can be intimidating but Crunch has such a welcoming atmosphere! Highly recommend this gym. I used to go to CAC and got so tired of all the broken machines and lack of cleanliness. Never seen a gym cleaner than Crunch! And never had any issues with machines. Keep up the good work!
Nathaniel Camacho
2 years ago
I’ve been coming to this crunch fitness gym for months now and it’s very well kept throughout the day. Very friendly. The staff is very helpful and communicate really well. I’ve had no complaints at all. They even stayed open as much as possible during winter and rain storms. They give it their best. Highly recommend to everyone in the Clarksville area to check them out. Special shout out to HALEY, an employee at crunch. She provided all the details, deals, promos to my wife when she signed up.
Adam Roberts
2 years ago
As a trainer I love training individuals who wants it...if you wanna feel better about yourself physically and mentally..or just come enjoy the energized atmosphere..... Crunch Fitness Clarksville is an great facility for bodybuilding, power training, HIIT, and group classes and don't forget tanning and hydro massage.
Kaitlyn Singer
2 years ago
been coming here since they opened. it’s super packed in the evenings to the point that i’ve had to leave and come back later. frustrating, but not that big of a deal. I genuinely don’t think the mirrors around the gym have ever been cleaned and it is beyond disgusting. giant hand prints, spit, etc all next to a sign that says to not use chalk to “keep the facility clean”. ironic. the people at the front desk were HORRIBLE at greeting people but have recently gotten better so there’s already some improvement. just clean your mirrors please.
The Senpai King
2 years ago
Are you looking for a gym to replace your old, tired worn out gym? What about having more space for all your work outs? Do you like to bring friends and compete with one another? How about relaxing in the sauna after your workout? After a long work out, do you want your body to have a deep tissue massage? Look no further, you have found your new home. Bring the whole gang. The family and most importantly, your friends. I highly recommend this place to all. It's your next step shop for all your wares and needs.