Fitness Connection on Red Bird Lane in Dallas, TX, stands out for its expansive facility and diverse range of amenities. The well-equipped gym features a variety of machines, a women's area, a kids' club, and clean saunas. However, the gym struggles with overcrowding during peak hours and staff-related management issues. Customers appreciate the affordable membership fees but have raised concerns over cleanliness, missing weights, and inconsistent customer service. Overall, Fitness Connection provides a good value for its price but needs improvements in organization and operational consistency.
Despite its drawbacks, many members have enjoyed significant fitness progress. The gym's community atmosphere and friendly staff are definite plus points. Members seeking a gym with ample equipment and family-friendly amenities will find it appealing. However, those prioritizing cleanliness and punctuality may need to look elsewhere for a seamless workout experience.
Pros:
- Well-equipped with various machines.
- Affordably priced memberships.
- Women's only area and kids’ club.
- Friendly and engaging staff.
- Clean saunas and dedicated workout spaces.
- Extensive facility with plenty of room.
- Positive community atmosphere.
- Good customer support from some staff members.
- Significant fitness progress reported by users.
- Childcare services included in the membership.
Cons:
- Overcrowding during peak hours.
- Equipment often left disorganized.
- Inconsistent opening times.
Location / Contact
- Address: 2550 W Red Bird Ln, Dallas, TX 75237, United States
- Phone:+1 214-333-8000
- Website:fitnessconnection.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 2550 W Red Bird Ln, Dallas, TX 75237, United States .
The contact number is +1 214-333-8000
This service is listed under Gym .
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Just Awake
10 months ago
Don’t recommend, DO NOT COME HERE WORST GYM IVE EVER BEEN TO!!
Alexis Taylor
10 months ago
Karen was super unhelpful. Came in 15 min until close and wasn’t able to get my daily workout in because of her. I had the guest pass and was unable to workout due to a manager not being there to activate it. Usually at fitness connection they let you get in a full tour and was even restricted from doing that.
Jorge
10 months ago
They need go back 24/7 covid over and equipments need to fix
Lit boy Rich boy
10 months ago
Staff is rude as hell. Gym is always super crowded. Every instructor has left. This is the worst location I’ve ever been to. They either need to build new location in that area or get new management.At this point I’m looking for a new gym EŌS will be opening soon 🙄 …
Bobby B
10 months ago
This gym is very nice, very clean, more than enough weights, and room to move freely. Tbh it was a great workout experience.
Melissa Randall
10 months ago
My husband has been a member of this gym for years- I recently joined under him and I am a beginner in working out, I love the layout of the gym, availability of equipment and the cleanliness of the environment.
Andrew Partain
10 months ago
This is a location specific review to the Oak Cliff location:Very nice squat rack / deadlifting platforms, large variety of machines. My 2-star review comes from the complete disorganization of this site. I've tried coming at various times of day (0630, 3-4, 7-8, and have never once found that equipment (dumbbells, plates) have even attempted to be organized. I've been reassured that they're organized 2-3 times a day, but have never once seen this. Other locations in the DFW area do not seem to have this problem.9/14/23: I'm updating my review to a one-star rating based on the fact that concerning issues are not being addressed. Dumbbells are never re-racked either by staff or patrons. I've given verbal feedback as well as a Google review and nothing has changed over the last 2 months. I've brought up my issues to customer support as well via the telephone without any real change. I will be canceling my membership, and I recommend staying away from this gym.
R G
10 months ago
Close to home but way overcrowded, can’t locate weights that I need most of the time and when I joined they offered a complimentary session that I agreed to and confirmed only to have Eli (the supposed trainer) not show up. Too bad because I really needed a trainer. Well, a real trainer is receiving the money he could have.
Mrs. A
10 months ago
The staff at this location are friendly and welcoming. The gym is always clean and there's a lot of equipment to select from.
Gary Bean
10 months ago
2 stars review is based on the redesign being pretty good with the squat racks and platforms. We have an array of equipment and machines, but the gym is a mess since the new manager took over. Weights are never re-racked by members or staff. You can walk in at opening hour which is 5am and there will be weights, mats and equipment everywhere. The blue field is the worse with weights, mats and other things scatter all over it. It's hard to find the dumbbells you need because they are never racked and could be across the floor somewhere. This will cause you to waste so much time looking for what you need just to get started. The stationary bikes are always dead, so the display doesn't work and/or they are missing the peddle straps to keep you secured. There only one person at the front desk who greets you. If you go at any time of day, these are the same issues. The gym isn't care for by the staff. Don't waste your time voicing your concerns, they won't be tended to. This was a much better gym one year ago.