Planet Fitness at 5301 Alpha Rd in Dallas offers an affordable fitness experience in a convenient location. This gym operates 24/7, making it ideal for any schedule. Members appreciate the range of equipment and friendly staff, which contribute to a welcoming atmosphere. However, the facility suffers from issues like broken equipment and poor maintenance, as well as overcrowding during peak hours. Management has also been criticized for poor customer service and inconsistent enforcement of policies, which detracts from the overall experience.
Pros:
- 24/7 availability
- Affordable membership fees
- Friendly and helpful staff
- Well-maintained during weekdays
- Variety of machines available
- Location is convenient
- Welcoming atmosphere
- Good customer service from select employees
- Effective Black Card perks
- Hydro massage is a standout feature
Cons:
- Broken equipment often not fixed
- Overcrowding during peak hours
- Poor maintenance and cleanliness
Location / Contact
- Address: 5301 Alpha Rd, Dallas, TX 75240, United States
- Phone:+1 972-392-7700
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 122 reviews.
The address is: 5301 Alpha Rd, Dallas, TX 75240, United States .
The contact number is +1 972-392-7700
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
Remona Jennings
9 months ago
I love planet fitness the staff is very pleasant to be around , friendly , welcoming they also assist you in every possible way the place is always cleaned and sanitized I highly reccomend this location I love the massage chair and workout area
Danny Zheng
9 months ago
Staff was patient and attentive to my concerns with registering. Not the best gym but it’s what you expect from a planet fitness. Has most of the equipment you would need! Only complaint is the leg machines are cluttered together with little space.
Lalo LayLow
9 months ago
A little smaller than the farmers Branch location but it's ight
Daniel
10 months ago
Planet Fitness in Dallas TX is nothing but scum. The gym on Alpha Rd is nothing but filthy organized criminal gang activity. My hope isthey shut the place down. The garage is filth! Their security is low-life African human traffic! Unerving and disgusting!
Lee Edlund
10 months ago
I know I'm too broke for LA fitness.. but is it too much to ask to get walls around the toilet?
Bella Luna
10 months ago
I visited this location from out of town. Compared to my home club, the upkeep of this location is shocking. The weight machines were not well maintained at all. They all need greasing and maintenance. One of the machines in the 30 minute express circuit was out of order. I wasn’t surprised given the condition of the other machines. In the women’s locker room, towel hooks were broken off and there were no shelves in the showers to put toiletries on. The lockers are see through so I didn’t feel secure leaving my bag, and they are also somehow too small to fit a regular sized gym bag in. This club is in a nice location. Hopefully Planet Fitness will put some time and money into maintaining this club going forward.
JI AM
10 months ago
ABOUT THREE MONTHS and still waiting to hear from the manager or a simple email reply. Your autommated answers for reviews are pointless. This Planet Fitness is awful!***TWO WEEKS UPDATE: Still waiting on the manager to answer back about my situation. Definitely, they don't care about customers nor safety on their premises.***There are thieves on premises. Someone broke into the lockers and stole. Staff wasn't able to help.Location not recommended.
Jeffrey Sanders jr
10 months ago
Great atmosphere. Great customer service. I love this gym
LaMarcus Campbell
10 months ago
Very clean here. You know for public guns especially ones like this that's unusual. You can tell the staff really play their part, but so do the guest.
Adam
10 months ago
Planet Fitness is a great gym for individuals looking for an affordable and no-frills fitness experience. As a member for the past year, I have found their facilities to be clean, well-maintained, and equipped with everything I need for my workouts.One of the standout features of Planet Fitness is its affordable membership fees. With their basic membership, I pay a reasonable monthly fee and gain access to all the necessary exercise equipment, including cardio machines, weights, and resistance training equipment. This makes it a cost-effective option for those on a budget or who don't want to overpay for unnecessary amenities.Another aspect that I appreciate about Planet Fitness is its welcoming and non-judgmental atmosphere. The gym promotes a "Judgment Free Zone" policy, which ensures that everyone feels comfortable and accepted, regardless of their fitness level or appearance. This policy creates a supportive environment, where members can focus on their workouts without feeling self-conscious or intimidated.The staff at Planet Fitness are always friendly and helpful. Whether it's answering questions, offering assistance with equipment, or providing guidance on fitness routines, they are knowledgeable and approachable. They genuinely seem to care about the well-being and progress of their members, and their positive attitude contributes to the overall pleasant gym experience.The gym is always kept clean and well-maintained. The equipment is regularly serviced, and sanitization stations are readily available throughout the facility. I have never encountered any issues with broken equipment or unclean areas, which demonstrates the gym's commitment to a hygienic environment.While Planet Fitness may not have all the luxurious amenities found in more expensive gyms, such as swimming pools or full-service spas, it offers everything needed for a solid workout. The gym is well-equipped with a variety of machines, ample space for stretching or functional exercises, and a designated area for free weights.However, one drawback of Planet Fitness is its limited class offerings. They do provide a few group fitness classes, but the selection may not be as extensive as other gyms. If group classes are an essential part of your fitness routine, you may find the options at Planet Fitness to be somewhat lacking.Overall, I highly recommend Planet Fitness for individuals seeking an affordable and unpretentious gym experience. With its low-cost membership, welcoming atmosphere, and well-maintained facilities, it is an excellent choice for those looking to prioritize their fitness without breaking the bank.