Planet Fitness in Dearborn, MI, is a convenient 24/5 gym offering affordable memberships with a wide selection of equipment. The gym maintains a clean and welcoming environment, thanks to the dedicated staff who go above and beyond for their members. The facility is spacious, reducing wait times for machines, and includes amenities like hydro massage, tanning, and massage chairs for Black Card members.
However, there have been occasional issues with customer service during night shifts, and some users have faced discomfort due to certain gym policies and personnel. Despite these drawbacks, the gym remains a popular choice for its cleanliness, friendly staff, and value for money.
Pros:
- Friendly and helpful staff
- Clean and well-maintained facilities
- 24/5 availability
- Affordable membership rates
- Spacious environment with good machine availability
- Hydro massage, tanning, and massage chairs for Black Card members
- Positive atmosphere
- Dedicated trainers like Andy
- Great location and parking
- Varied training areas and new equipment
Cons:
- Inconsistent customer service during night shifts
- Some staff can be unprofessional
- Not open 24/7 as advertised
Location / Contact
- Address: 24411 Michigan Ave, Dearborn, MI 48124, United States
- Phone:+1 313-789-5500
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 24411 Michigan Ave, Dearborn, MI 48124, United States .
The contact number is +1 313-789-5500
This service is listed under Gym .
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Scott Jaynes
2 years ago
Late night visit, friendly desk staff, not many people, clean facilities, and well lit.Daytime visit wasn't as nice and promotion at the time made me leave without a membership because of added cost and commitment.
Jack Armstrong
2 years ago
What I like about Planet Fitness Gym is when I can do what I need to do and they are always helpful!
Kenya
2 years ago
Summer body here I come🧘🏾♂️ …
stephanie fultz
2 years ago
Super friendly staff. Clean environment . And never ran into anyone rude there
Rashad Hammoud
2 years ago
I’ve been to many Planet Fitness locations, but this one is hands down the best. Friendly staff (especially Sean, Matty, & Kayden), clean, and a good atmosphere. I have been going here consistently for years and couldn’t be happier with my results. Keep up the great work!
Malek Al
2 years ago
Used to be a great gym. Now their new staff is horrendous.
Mohamed Sabra
2 years ago
some machines were out of order but they had 2 of each. surprisingly busy
A Thomas
2 years ago
The staff at this location is very friendly and helpful. Special thanks to Kayden, Matty, and Sean.
Carlos Vargas
2 years ago
It's a very good place if you consider cost/benefit ratio. I think it's missing information for starters, how could they create their routines?
Aida Murillo
2 years ago
Very nice place, front desk staff are very friendly Dearborn location is always clean. Excellent