Planet Fitness in Dearborn, MI, is a convenient 24/5 gym offering affordable memberships with a wide selection of equipment. The gym maintains a clean and welcoming environment, thanks to the dedicated staff who go above and beyond for their members. The facility is spacious, reducing wait times for machines, and includes amenities like hydro massage, tanning, and massage chairs for Black Card members.
However, there have been occasional issues with customer service during night shifts, and some users have faced discomfort due to certain gym policies and personnel. Despite these drawbacks, the gym remains a popular choice for its cleanliness, friendly staff, and value for money.
Pros:
- Friendly and helpful staff
- Clean and well-maintained facilities
- 24/5 availability
- Affordable membership rates
- Spacious environment with good machine availability
- Hydro massage, tanning, and massage chairs for Black Card members
- Positive atmosphere
- Dedicated trainers like Andy
- Great location and parking
- Varied training areas and new equipment
Cons:
- Inconsistent customer service during night shifts
- Some staff can be unprofessional
- Not open 24/7 as advertised
Location / Contact
- Address: 24411 Michigan Ave, Dearborn, MI 48124, United States
- Phone:+1 313-789-5500
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 24411 Michigan Ave, Dearborn, MI 48124, United States .
The contact number is +1 313-789-5500
This service is listed under Gym .
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abe saad
2 years ago
Very good and clean gym machines are great, staff is also super nice and friendly.
Durmel Coleman
2 years ago
I was there at the time that it opened this Saturday, Easter weekend. It opened all the time, was clean, common and the staff was bright eyed and bushy tailed.
Lamad Israel
2 years ago
The gym was well kept and clean. Employees worked hard to keep the gym well prepped.
Steve Steve
2 years ago
The manager there pretends to talk on the phone and ignores us when we enter or ask for help. Please hire a different manager there because he seems bad at what he does.
mary king
2 years ago
Always clean always friendly and always a good atmosphere. One of my favorite planet fitness locations to go to.
Ken Tancock
2 years ago
New hours so check your local gym and please wear mask, I don't care if you want Covid but I don't want it, so wear a mask and keep it to yourself.Side note wear your mask cause I'd say over 60% of STAFF and members know that Covid is over and don't even wear the cheapest of masks, so workout with your most industrial strength mask you have or run the risk of sharing everyone's spent air, not much air circulation in this building.
Lourdes Sanchez
2 years ago
This place has ignorant staff,who doesn’t know what it’s like to wear a weighted vest, they confuse it w/ an explosive vest… Hello guys search on Google to learn the difference between them.It is disrespectful !! This is a free country!! And no one hurts anyone wearing it!!
BIGBOY Live
2 years ago
Very nice and clean, love this place, get ahold of me Mr.owner and I would be honored to promote your gym on my social media.
Ree Finnerty
2 years ago
Dude was vaping weed next to me on treadmill girl manager didn't care one bit. Left probably canceling. The place runs smooth when head manager there.
Diana Pike
2 years ago
Clean, helpful, and the staff is so informative if you have a question. If you're a new member signing up they make the process so quick and easy. I would definitely recommend them,