Gold's Gym Tierra Este

Valerie is always super nice and friendly! She's always greeting me when I come in and asks me how am I doing. She always makes my day when I go there and has helped me out from the start. 10/10 recommend this place!

Valerie has great customer service, best public relations, and has a very positive attitude. She's always helping me out with anything I need. I always look forward to coming in the mornings to see her at the front desk.

Victor at the front desk is so Welcoming even at 4:30 a.m.Also Alma the personal trainer/Spin instructor. Her Spin class is top notch. I've been to Spin class in Los Angeles, New York city. Those places can't even compare to Almas class. She truly gives an Amazing Class. I'm so Happy she's here at Golds gym.

I came to tour this facility 3/16/21. First of all, It’s a beautiful gym/facility and super clean. I wanted to love it because I really need a gym that offers childcare. I have to say that the “Kids Corner” was a huge let down for multiple reasons. When my husband went to check it out to see what the process was for drop-off the lady working the childcare had zero designation that she worked for Gold’s- no shirt, badge... nothing. Secondly, she spoke NO ENGLISH. Which let me preface this by saying this is nothing personal to her. But this is a huge legal and SAFETY ISSUE.This is problematic for multiple reasons- when I asked how the drop off/sign-in worked... she could not tell me. If my child needed to communicate to her or was experiencing some need or distress, she would not be able to know what was needed. If something occurred with my child while I was gone she would not be able to tell me. I am not sure why you would not have someone who is bilingual working this position so that they would be able to communicate needs with parents? I also want to say that signing a clip board is not sufficient for leaving your child in a room. Can anyone come in a claim to be my child’s parent? Or pick up and walk out with my child? There’s no matching armband or any designator for you to know that I am my child’s actual guardian or parent- especially when there is a communication barrier to begin with. Like I said, I was impressed with the facility. Not impressed with childcare or the front desk staff who appeared lost as to prices, processes, tours, and selling this gym to potential customers. I would love to be able to join but I also need to feel like it would be safe to leave my child while I work out.

Gold’s Gym Tierra Este location has the best morning crew 💪🏼 Telissa and Victor are both awesome! Their enthusiastic, welcoming and friendly spirits are so refreshing and a great start to my mornings. Even if it is 0430 in the morning they constantly have a smile on their face and greet you with a “Good Morning”, it always makes my day! …

Gold gym is the best gym I ever gone, great vibes. Very Clean. Enough space to do your workouts. Staff are so friendly and welcoming. Also personal trainer are super nice especially Ishmael is one the best personal trainer I ever meet. He’s a fantastic coach. Making sure you’re doing your workouts right, very professional, and very kind. Overall great staff! The best gym Gold Gym in El Paso. El mejor gimnasio!

Love Claudia at the daycare. She has grown so fb my boys and I’m confident my babies will be taken care of.The leg press has been out of service for a while and a good amount of the equipment need to fixed and need maintenance as they are beginning to cut my legs and elbows

Great gym! If you’re looking for a gym that’s always clean, has working new machines, and a good atmosphere, this is your gym. They also have showers, lockers, and a dry sauna(currently closed though due to covid). And the people there are always super friendly and helpful. Highly recommend!

Excellent facilities and very friendly and great instructors for the classes!Today I enjoyed the Bodyflow class with miss Thalia! Very kind, fit, strong patient and flexible young lady! I like that she encourages modifications and make the class easy for all adults!

Love coming here because of the amazing staff. Valerie is always so friendly and greets me with a smile. She always goes out of her way to make sure the gym stays clean 😊 …