Planet Fitness at 5700 N Mesa St, El Paso, TX, offers an expansive gym experience. The facility is spacious, clean, and equipped with a variety of machines to accommodate different workout needs. Members appreciate the courteous staff and the cleanliness maintained throughout the facility. The gym also offers flexible hours to fit a variety of schedules, though it is not open 24/7.
Many customers commend the fair pricing and excellent value, especially with the Black Card membership, which includes additional perks like massage chairs. However, some issues arise, like frequent overcrowding and challenges with cleanliness in specific areas like showers. The crowd meter on the app is often inaccurate, leading to packed workout spaces at peak times.
Pros:
- Clean and well-maintained facility
- Spacious layout with a variety of machines
- Friendly and helpful staff
- Flexible hours of operation
- Good pricing, great value for money
- Black Card membership offers extra perks
- Many positive customer reviews on staff's professionalism
- Judgment-free workout environment
- Newly renovated with updated machines
- Good Wi-Fi coverage
Cons:
- Overcrowded, especially during peak times
- Inaccurate crowd meter on the app
- Issues with cleanliness in showers and locker rooms
Location / Contact
- Address: 5700 N Mesa St, El Paso, TX 79912, United States
- Phone:+1 915-585-7867
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 5700 N Mesa St, El Paso, TX 79912, United States .
The contact number is +1 915-585-7867
This service is listed under Gym .
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Alexandria Chavez
1 year ago
Literally one of the most packed Planet Fitness locations I’ve been too. I am never able to use any free weights or get a workout in the weight room because it is so packed. There’s not enough space for everyone to workout. I have been a member for a year, and this happens way too often. I have tried going different times of the day to workout, and it is always way to packed. My husband and I went ahead and canceled our membership today. We wanted to be able to walk in and get a full workout in without having to wait 20 minutes to use any equipment. They need to make another weight room or make the room bigger with more equipment. Never getting a planet fitness membership again and currently looking for a local gym instead.
Chris Barron
1 year ago
They just replaced all the machines.It's a good place to workout at whatever level you are. Good variety of equipment. I've been a member for years.
Nicholas Koehler
1 year ago
This place is a great Planet Fitness Experience. The staff do a great job of keeping the place clean and orderly. I rarely see equipment out of order. I really like that they play basketball and football games in the evening on a really large TV, which I don't see at every Planet Fitness. I prefer coming here to workout.
Justin Franzel
1 year ago
It's got a good setup I enjoy working out here
Nathaniel Casana
1 year ago
Great place to workout, lots of room and love the open layout for circulation.
Jason Unanimous (Marcus)
1 year ago
Love coming to this location specifically. One of the best if not the best out of the 17 locations I've been in nationwide.
Adrian Brito
1 year ago
Planet Fitness on Mesa has friendly and helpful staff, and a much bigger variety of machines and free weights than other locations.
Yasmin Pinon
1 year ago
Employee wasnt knowledgeable enough to help me. I had to call a different location for correct information.
Irene Chavarria
1 year ago
Front desk guy always with smile 6amThe ambiance is really nice and not crowded
Stephen Harmon
1 year ago
Update 2:Facility clean and well maintained, staff friendly and knowledgeable.However, I’ve found scheduling things through the app to not work very well, as the schedule on the app doesn’t always reflect when staff are available for the scheduled classes. Also, it seems there’s only one trainer, so no backup if they’re out, or if they get tasked with something outside of their branch.