In-Shape Family Fitness, located at 8569 Bond Rd, Elk Grove, CA, offers a wide selection of machines, weights, and multiple amenities such as pools, basketball courts, and group classes. The gym provides a vibrant and supportive environment, making it a great place for family workouts. The facility is spacious and well-equipped, with a second floor dedicated to cardio machines. However, some members have raised concerns about cleanliness in locker rooms and general maintenance, which require more attention from the management.
Despite a few drawbacks, the gym's extensive options for fitness activities and friendly staff make it a popular choice for many. Customer service experiences have been mixed, with commendations for friendly trainers contrasted by reports of unprofessionalism. It remains imperative for the facility to address these issues to enhance the overall experience.
Pros:
- Wide selection of machines and weights
- Multitude of pools and sports courts
- Friendly and supportive staff
- Group classes including Zumba and Yoga
- Spacious facility with dedicated cardio floor
- Availability of personal training services
- Clean and well-maintained equipment
- Indoor restaurant offering healthy drinks
- Great for family workouts
- Military discounts offered
Cons:
- Inconsistent cleanliness, especially bathrooms and showers
- Reported unprofessional behavior by some staff members
- Limited weekend hours not restored post-COVID
Location / Contact
- Address: 8569 Bond Rd, Elk Grove, CA 95624, United States
- Phone:+1 916-685-5555
- Website:californiafamilyfitness.com
Rating Stats
Reviews (122)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 122 reviews.
The address is: 8569 Bond Rd, Elk Grove, CA 95624, United States .
The contact number is +1 916-685-5555
This service is listed under Gym .
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Rose Torres
9 months ago
Love the Zumba instructors. I have met a lot of people here that have became my friends.
Randy Gilliam
9 months ago
I really enjoy this club. Great location and plenty of equipment
T Ludwick
9 months ago
Swimming laps 5 days a week. The only thing I really can't take is the debre floating at the bottom of the pool. Can someone buy a robotic cleaner for a night shift!
Amy Yeagley
9 months ago
Great pool area! The employees make sure the pool and surrounding area is kept clean, is safe, and are always ready to help out or answer questions
G. A. Labatad
9 months ago
The only complaint I have is this place is unsanitary!! Sad and True!! Dirty womens showers, toilets, unfilled shampoo/body wash, hand soap, and filthy. There is a staff recording to temind them, but goes on ignored. Someone took the changing room curtain, un replaced for weeks now. Water hazards everywhere. Omg!! It needs serious overhauling in terms of maintenance, Costs alot of $$ to be an upgraded member, too. Management needs to know!!
Nibras Yunus
10 months ago
dis place closes at 10 pm. In 2023 💀. besides that the ppl are nice and the equipment is good and area is clean. nice outside area with pools. …
Kheloud Si
10 months ago
Really do enjoy coming here. Love that there is a kids pool where my son can enjoy swimming while I exercise.
Krisean
10 months ago
Mike wasn’t really well informed on the cancellation policy and if fees would be charged so I asked him not to process my cancellation if he can’t tell me the answer to my questions and he responded I don’t make the rules. I said well you shouldn’t offer to take care of something if it could result in an unknown charge that I wouldn’t be informed about until an email 2 days later.
Sara Treanor
10 months ago
I have been going to this gym since 2001, and I have had the worst experience I've ever had here.First, the elliptical machine i wanted to use said "low battery" and shut off. Its the only machine like it, so that was very frustrating. Many machines are broken, which happens, but it seems like a lot of them are broken here, and for how much you pay for a subscription, you'd think they would be on top of it.While talking to a trainer I know, a different woman who apparently many people know at the gym starts talking about being at the gym despite having covid. No mask. I know this isn't the gyms fault, but these are the kinds of people here. Bring a mask if you're worried about covid.Lastly, when I finished my workout, I went to the front desk to ask for hydromassage. I made eye contact with one of the four associates behind the desk and asked for hydromassage. I got the most disgusted look from her as another associate got the hydromassage set up. I understand I'm not a small woman. I am going to the gym to fix it. My face was red, but I wasn't overly sweaty or smelly. It made me feel like she was disgusted because of my weight. I've seen that look before, and i know what it pertains to. The look of disgust as I'm asking for a service I pay for was unacceptable.All in all, if you're okay with rude customer service, inconsiderate gym-goers, and broken machines, this is the place for you.
Eric Floyd
10 months ago
In and out with no issues and nothing but smiling faces