In-Shape Family Fitness, located at 8569 Bond Rd, Elk Grove, CA, offers a wide selection of machines, weights, and multiple amenities such as pools, basketball courts, and group classes. The gym provides a vibrant and supportive environment, making it a great place for family workouts. The facility is spacious and well-equipped, with a second floor dedicated to cardio machines. However, some members have raised concerns about cleanliness in locker rooms and general maintenance, which require more attention from the management.
Despite a few drawbacks, the gym's extensive options for fitness activities and friendly staff make it a popular choice for many. Customer service experiences have been mixed, with commendations for friendly trainers contrasted by reports of unprofessionalism. It remains imperative for the facility to address these issues to enhance the overall experience.
Pros:
- Wide selection of machines and weights
- Multitude of pools and sports courts
- Friendly and supportive staff
- Group classes including Zumba and Yoga
- Spacious facility with dedicated cardio floor
- Availability of personal training services
- Clean and well-maintained equipment
- Indoor restaurant offering healthy drinks
- Great for family workouts
- Military discounts offered
Cons:
- Inconsistent cleanliness, especially bathrooms and showers
- Reported unprofessional behavior by some staff members
- Limited weekend hours not restored post-COVID
Location / Contact
- Address: 8569 Bond Rd, Elk Grove, CA 95624, United States
- Phone:+1 916-685-5555
- Website:californiafamilyfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 122 reviews.
The address is: 8569 Bond Rd, Elk Grove, CA 95624, United States .
The contact number is +1 916-685-5555
This service is listed under Gym .
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Jennifer Day
6 years ago
Must admit I'm a little surprised to see all the bad reviews on here. I think for the number of members CFF has, it is probably not that bad. I love the Cal-Fit gyms. I went to Laguna and Elk Grove the most frequently -def EG more the last couple years. While no longer a member because I went to a gym with hours more suitable for my late-night schedule, I still love CFF and miss it. The EG gym looks dated, I know they just spent a lot of time sprucing up the interior, but a lot of the equipment, especially all that cardio stuff on the stop floor that doesn't have fans, are or look outdated. That being said, they do have a decent variety of machines to choose from -whether you're looking for ridged foam rollers, to squat racks, to cardio machines, or TRX. They have a whole back section of more HIIT oriented gear but more importantly they have a sauna, steam room, and multiple outdoor pools. Laps at the EG pool is refreshing and even when busy, you don't have to wait too long for a lane. I'm not into group activities, but I did the yoga classes a couple times and really enjoyed it. I know a few folks who did the Body Fit group training who enjoyed the routines, timing, coaching and results. I started at CFF several years ago with a personal trainer (at the Laguna gym) who was outstanding and very honest about what the extent of her knowledge was, what good resources were and how to assess and push myself long-term. Still a big fan of CFF, but they're a family gym and not necessarily geared towards younger folks who want to workout late-night.
Jason Van Court
6 years ago
I joined at the Natomas gym & was told this gym had a dunk tank for the most ccurate body composition testing. I called to schedule an appointment & was transferred to the head trainer's voicemail where I lefta message. A few days later, …
Nelson Lacsina
6 years ago
I was a member of this club in the 90's , then served my country and became a member again. This used to be the club to join. I don't know what happened , but I think the owners or management have forgotten where they came from. I had …
RL MAIDEN
6 years ago
I began my experience with a 3-5 person Groupon for California Family Fitness choosing its Bond Road location. I only had four of us registered, my husband, daughter (30+ years), and my youngest granddaughter (3). I explained that I have a medical condition that causes me to get seriously overheated, so I don't wear closed shoes/go barefoot (to more easily regulate my temperature), is that permitted? Not a problem, I was told.I attended at least 5 times a week, and I loved it. The people were kind, positive, and the facility was well-maintained. I felt very welcome and at ease. I talked my husband into going; he, in very poor physical condition, found himself playing racquetball five days a week, as well as using the weight machines, steam, spa, etc. He loved it so much that he went every day, which cut into my time--I had been going after work, but when he began going, he would ride in with me, and ten hours at the gym were just too much for him. I cut back to 2-3 x/week, sometimes less.One day, I was doing my usual workout, kind of a yoga/ball/stretch routine, when a staff woman approached me, saying I needed to put on shoes. I explained my situation, adding that I had been coming for well more than a year, that my ability to use the gym was dependant upon this, and that this had been known from the beginning. She told me that I needed to put shoes on or leave. I left in tears. Meanwhile, next to where I was, an instructor led a group in aerobics of some kind; most were wearing socks. My husband said he saw the same thing daily. I quit going for a very long time.Originally, before the Groupon was up, I had signed a contract; after, my daughter asked me to suspend (her and her daughter) from the account as she wouldn't have time. I asked whether I could add them back on later (otherwise I would have left them on); no problem, I was told, I could add them back at any time, they are in your contract. She asked me, a few months later, to add them back on. I went in to do so. No problem, I was told, just sign a new contract. I explained that all I was doing was having the suspension lifted, adhering to my original contract in which they were included, that I would be paying a bit more again, was all. Yes, I was told, but you have to sign acknowledging this.A week later, I found that they weren't added, my contract had been changed(!), and they would not allow me to add anyone over 21, nor would they allow me to add my granddaughter. I kept the membership. Why? My husband's health had improved dramatically. He loved it.Fast forward to more than a year later: My husband had a medical event that nearly killed him about a year or so after joining the gym. He was, and is, in constant pain. He was in extremely poor shape, but dragged himself back to the gym. He had been commenting that staff had changed, there were a lot of people he didn't know and they didn't seem aware of patrons. More than once, he had been bumped into by staff, which was physically painful for him, without any acknowledgement from staff, as if he were invisible. He was going to use the therapeutic swimming pool, which takes him time and pain to even get to, then more to get in, as he attempts to keep his body going.One day, after having yet another experience with getting bumped into, he had made his slow way and had just gotten into the pool when a staff member walked up and told him he had to get out, that the pool had to be empty of people every hour on the hour. He needed to get out, and now. He started to humorously tell her that that wasn't going to happen, that he couldn't get out 'now;' he did tell her he was there for therapeutic reasons, when she became more demanding. Get out. He lost his patience and cursed. He eventually did make his way out. Later, we received a phone call from an indignant manger, saying that if he swore at staff again, he would be asked to leave. Oh, and, the 'new policy' didn't apply to adults using the therapy pool.Staff often uncaring. Facilities often not well maintained/functioning. Water off some days.
Mathias Matthews
7 years ago
Recently the place had been pretty bad, but with all the new additions like a bigger studio area with lots of auxiliary work out equipment like a pop out jump platform, a mini trampoline and a full length punching bag, I'd say they are …
Jill Martin
7 years ago
Don't trust anyone there!! I signed up my granddaughter for 2 months and was told I would get a $35.00 credit when she signed up for a personal training session. She signed up but didn't get an appointment until after the 1st 30 days. This was never explained to us and of course they won't honor it. So beware and read what you sign. I've been at Cal-fit for 15 years and have tried to talk to the managers and corporate about this. No response. Obviously they they don't care about long time members. The operation manager at Elk Grove Cal-fit was extremely rude and didn't try to explain anything.
Blame Nostalgia
7 years ago
Not the worst gym ever. The digital lockers are all taken 24/7. I think ppl just lock em up n keep them day after day cause I've never been there and seen one open. Also there is maybe 30 of them, least I've seen of any location.Area for lifting is semi-crammed but I guess not much they can do about that.One aspect I'm über impressed with is the smoothie shack employee. I forget his name but the dude is the best. I literally hasnt been there in 3-4 months and he still remembered my drink when I came back. He always has an awesome attitude and is an all around great guy and employee from my wife n my experience
D Wayne
7 years ago
This place is nothing but a bigoted and judgmental place to workout. Its nothing but a meat market for people to meet up like a bar. They sit in their asses and do nothing but text on their phone, watch TV and people watch and do nothing but take up the space and use the same damn equipment for 15 minutes. I can see why there are more and more gyms popping up because of people who just want gyms who can just "get in and get out" with no frustrations. People who say I just go there because of the pools, well, i sure enough wont want to take a dip in the pool especially when you have filthy people dirty it up and really don't care how much chlorine there is in there to kill the bacteria. Look, people I have my own swimming pool the healthier the better, but I will never want to share the pool with so many people. Who knows whats in their swimming pool and where their bodies been. They say its a family gym, well I just threw that out the window when they judge a lot of people in the past. Give me a break people... they only support they are people who give them dishonest and kiss butt review on Yelp and those people are definitely dishonest just to get people to sign up and lie about their reviews. That is why Google reviews are real HONEST reviews that stay on. Again, if you want wait for weight, sit-ins and treadmills equipment like "waiting for a ride on an amusement" then this is the place for you. Just remember to bring some popcorn or cotton candy when you do, but if you want to go to a gym where you "get in or get out" then go elsewhere and spend your hard earn money somewhere else. There are plenty of gyms and they are popping up sporadically. People, that work are just there for school employment and you have to tell yourself, are these kids who go to school and graduate that were rude when they are young are going to be our next generation...really? Then I would rather CFF to keep them there and school for another 12 more years and teach them etiquette and personal responsibility.
Anna De Luca
8 years ago
DO NOT TRUST THE SALE REPRESENTATIVES OR ANY STAFF MEMBER! Two months ago, I went into California Family Fitness on Bond and brought a pay stub from my work because I had a discount eligibility. I provided all the correct information and yet one month later I was still charged the same amount. I went back into Family Fitness and learned one of their staff members LOST my proof of employment. I was furious, but decided to give them another chance and provided another proof of employment. Another month goes by, I was charged the same price once again! I went into the gym and the staff member said a very profane word because he had FORGOTTEN about my situation! He then attempted to fix the situation, and said he would call me when everything was in order. I waited for his call, but it never came! I want to cancel my membership because of the terrible staff members and yet they decided to backhand me once again! One year go when I got my membership, the sales representative never said I was signing a year long membership! I have been at this gym since November of 2014 and only now am learning about my contract. Not only did the representative last year not inform me about my contract, but the one that I spoke to about my situation now, discredited the one who sold me my membership! But that's not all. In order to add my discount, I had to sign my name on a tiny electronic box. I was not handed the terms of what I was signing, but I was guaranteed that I was going to be refunded for the previous two months. I wanted out of Family Fitness, and the sales rep completely understood and gave me the corporate office number after I signed the box for my discount. I waited for a phone call from the Bond family fitness and never got one! I called the Family Fitness Corporate Office myself and explained the situation. They said nothing could be done and I would have to stay with their terrible staff members until my contract is over. I asked for a copy of the first contract a year ago and what I signed for my discount. Well turns out I signed another year long contract that I was never informed of! I was screwed over countless times from not only this Family Fitness, but the corporation itself. I don't recommend anyone to join this horrifying gym. Worst mistake I have ever made.
Catrina Blair
9 years ago
Shout out to Jeslyn A'lise the awesome U Jam instructor at CalFit Elk Grove. Her class tonight got me dancing again! Come out on Tuesday nights at 7:30! She played the perfect mix of music and I was able to catch on fairly quickly and had no problems with the choreography.