In-Shape Family Fitness

I have a worse experience in Elkgrove branch. i told sales man name Randy that i want to try this for me and my girlfriend. As we told him that we dont live here in elkgrove so we want to cancel it whenever we want. he said ok that s not a problem. then we went to gym just one day and we figured its hard for us to continue. so i went to the branch to cancel. They said i all managers are gone and you have to come tomorrow. I said i can't come to elkgrove from Tracy everyday!!!! so they made me sign some paper and said they will email me. But i didnt receive anything. Next month they charged me again, i was like wow. i called them many times but atlast i went there again. they said all they can do it charge me early termination fees and no refunds.... seriously......greedy people no customer satisfaction....Aakash

I am giving it one star presently but may improve it later. I am not a member of CFF but while at the Cal Expo State Fair today me and some friends stopped in at a booth they had there, listened to their promo-talk and thought I might sign up as an individual. No prices were posted but me and my friends were verbally told it was a guaranteed monthly amount ($39) which seemed reasonable, and that it was not a teaser rate that they would be increased later.We filled out the contract then I pointed out that she did not write the quoted rate ($39) rate on the contract. Said she'd add it in and mail it to me later. I asked, why can't you write it in now? Well she says, I don't know if it's $39 or $39.99 ... Now it's seems a little fishy because it's late in the day, she's been selling these all day (I assume) and she does not know what the rate is?? Gimme a break!!At this point I start to read the contract in detail and find significant deviations from what she had told me and my friends. I also tell her, look, I am not walking away without the rate being written into the contract. She texts her boss she says, who texts back, and it turns out the rate is $10 a month more than she quoted me. At that point I said forget it.I just tore the contract into pieces and walked away. Though there's other negative reviews with regard to their business practices, I still plan to look into a membership there. However I'm going to visit a facility personally and assure I get the entire scoop accurately.The whole thing was disappointing and a little unnerving, and it was not a case of me misunderstanding anything, my friends heard it as well... Again, I hear good things about the gym so I'll visit it personally and see how it is dealing with them.