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In-Shape Family Fitness, located at 8569 Bond Rd, Elk Grove, CA, offers a wide selection of machines, weights, and multiple amenities such as pools, basketball courts, and group classes. The gym provides a vibrant and supportive environment, making it a great place for family workouts. The facility is spacious and well-equipped, with a second floor dedicated to cardio machines. However, some members have raised concerns about cleanliness in locker rooms and general maintenance, which require more attention from the management.

Despite a few drawbacks, the gym's extensive options for fitness activities and friendly staff make it a popular choice for many. Customer service experiences have been mixed, with commendations for friendly trainers contrasted by reports of unprofessionalism. It remains imperative for the facility to address these issues to enhance the overall experience.

Pros:

  • Wide selection of machines and weights
  • Multitude of pools and sports courts
  • Friendly and supportive staff
  • Group classes including Zumba and Yoga
  • Spacious facility with dedicated cardio floor
  • Availability of personal training services
  • Clean and well-maintained equipment
  • Indoor restaurant offering healthy drinks
  • Great for family workouts
  • Military discounts offered

Cons:

  • Inconsistent cleanliness, especially bathrooms and showers
  • Reported unprofessional behavior by some staff members
  • Limited weekend hours not restored post-COVID

Location / Contact

Rating Stats

4.0

out of 5.0

39 reviews
5.0
9 reviews
4.0
15 reviews
3.0
14 reviews
2.0
45 reviews
1.0

Reviews (122)

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Good variety of machines, clean, good amenities, Friendly staff, great kids club environment and staff

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Love the gym but could definitely use some upgrades on the Tv’s probably the worst TV’S I’ve seen at a gym in 2022. Would also like to see them go back to their original hours of business I don’t see why the gym can’t be open longer on the weekends.

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It's disappointing that the gym is still mostly operating on Covid or amended hours. 7am on a Saturday is kind of late. There is obviously a need if there is a line to get in at 0645. The have also lessened their quality of additional services like shower soap & bags.

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Updated my review form 1/5 to 5/5.A few years ago a manager yelled at me for using the guest pass I pay for because they thought I was abusing a holiday guest pass instead when I was using a perk I pay for.Haven’t had problems since so I updated the review. Great place.

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The quality and quantity of equipment allows me to continue my workout without much delay when moving to another station.

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Well organized and outstanding staffs , a comfortable and safe atmosphere.Great to having this fitness center in our neighborhood.

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The music was blaring and I approached the front desk personnel, Mary, who was watching a movie on her cell phone, to please turn the music down. It was so loud that I could not even hear the audiobook playing on my AirPods. She responded with, "I'm sorry I am not able to do anything about it," and continued watching the movie on her cell phone. I am quite disappointed with this experience because it is not the first time they have had the music blasting. When brought up in the past the front desk has apologized for it because they know that the different instructors adjust the volume to the music to be quite loud, Mary, however, declined to accommodate the request of a member.

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Bad customer service ! 7 day free pass was supposed to be FREE ! They tryna charge us 25$ for a day pass after we signed up for 7day to check what is california family fitness is all about .We didnt feel welcome at all!

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The cal fit on Bond Rd. needs to upgrade their equipment majorly. The equipment is old and breaks down constantly. I've been there for 18 years and they won't get very good equipment. It's a shame because the gym itself has massive potential.

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They are scam artists. They will lie to get your money and then take even more behind your back. When you explain you were told you wouldnt be charged for things then get charged, they dont care. Im in a bad finicial pickle because of them. Speaking to their corporate team doesnt help, even when your crying on the phone. They dont care about anyone.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 122 reviews.

The address is: 8569 Bond Rd, Elk Grove, CA 95624, United States .

The contact number is +1 916-685-5555

This service is listed under Gym .

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