Life Time

Recently canceled our entire family membership. The staff is good, however, nothing is being done about the lack of respect of unattended kids on the gym floor. Kids are using it as a Social gathering instead of actually working out. These kids to no fault of the gym, have no gym etiquette, no respect for elders and a sense of entitlement that is beyond comprehendible. These kids are unattended by adults yet the gym has a policy that parents must be in the building. I am not paying the membership fees this gym requires to be insulted or to have to teach horrible kids how to behave. I suggest you go elsewhere until management realizes enforcement is necessary for people to use the equipment and facility at peace.

Staff is great and I've been a happy member for many years, but the situation with the sauna not heating up properly has been going on for months now. A lot of members are looking into alternative gyms with working saunas. I'm not ready to switch yet, but how is that every other Lifetime has a working sauna but not this one?

Updated: 2/28/23I have been a member of this Life Time Fitness Old Orchard (LTF) for over 20 years. This Life Time Fitness has a primo location but is very poorly managed. I have remained a member is this LTF for over 20 years as it is less than 2 miles from my house and it doesn't have any direct competition within 5 - 10 miles in any direction.Maintenance at this LTF is awful. The exercise machines are not maintained and wear parts not replaced or retightened until they break. They finally refinished the floor in the spin studio and installed new spin bikes long, long past due. In typical fashion some of the new spin bikes were delivered with dead batteries and a month later they still have dead batteries, go figure. The floorboards in the gyms are loose and not repaired when they do refinish the floors. Cleaning is not up to the standards of a nice health club, not terrible but often there are towels laying around and puddles of water around the sinks. The club recently built 3 dedicated pickleball courts replacing one of the two basketball gyms and painted the floor for the pickleball courts without first fixing the floorboards. Now the brand new pickleball courts have dead spots where the ball just dies instead of bouncing.The members at LTF Old Orchard are generally friendly and the staff is well-intentioned. Unfortunately, there is little corporate oversight or effective local leadership for this club, especially for maintenance, despite its premier location.If I owned Lifetime I would have 2 or 3 inspectors at least annually inspect the club, letting them know they were in competition, to see who put together a more accurate punch list for repairs. For instance, faucets in showers have been leaking for years, plumbing cover plates installed crooked, sloppy tile grouting, etc. They should individually check every single exercise machine, bike, weights, etc., and make service recommendations. Every manufacturer of commercial exercise equipment offers a maintenance schedule but at this LTF never is. This LTF has so much potential based on the existing facility and demographics if only someone took pride in ownership instead of just milking it for what they may.

They got pickleball courts and open pickleball times 👍 indoor swimming pool 👍 menu at the cafe looks good and so do the ingredient list on their prepackaged meals. It’s got a nice vibe so far. Gabe at Member Concierge was very welcoming and helpful. Signing up. And thank you!Oh, forgot about the other bonus, they have Pete’s coffee and not Starbucks 👍

Recently joined and so far we love it. It’s a great fit for active families. The pickleball community is great and there are tons of open court as well as reserved times. Kid’s amenities are top notch. Overall the patrons have been welcoming but there is definitely an opportunity for people to put their wet towels in the laundry when done.

I love lifetime, if only people weren't such slobs... the staff keeps everything as clean as they can and additional items stocked and organized. They are super friendly and helpful. I just still can't believe, and I am sad and disappointed in other humans.I dont understand how some people can't pick up after themselves... with the premium price and ametties this club has to offer, it is just plain disrespectful to the staff and other club members.Regardless, this it is still so much better than any gym/club experience I have had to date and is my first and most desirable choice.Update, parents need to teach their kids that leaving wet towels on the floor/shower/changing areas and not in the many bins that are easily accessible. Is not ok...Lifetime is an easy 10/10 if people weren't so incredibly lazy or expecting others to pick up their debris field, some people can help but leave behind... which is still so much better than other clubs.

Coming from Vernon hills this place sucks. Not enough benches for free weights. Not once have I seen the staff go around and wiping down equipment. Before peak hours. Half the equipment is sticky, when I go to wash my hands there’s no soap. And only one basketball court. Mid not worth it here might as well go to la fitness.

So bad policy this lifetime. Customer don't have any options. After 6pm can't use guest pass and buy day pass. I just arrived my friend and I was suppose to use the guest pass but it was not working. We couldn't buy the day pass too. We want to meet the manager but any manager's not available.

When I initially signed up, I loved the gym. Mainly due to having two basketball courts available. It was great not having to really wait to play. Once the pickle ball courts were put up. That changed everything. I cancelled my membership and began looking for other options for my wife and I. We would love to go back, because it was a really great facility. For the price, I don’t believe it’s worth it anymore.

Switched to this gym for their basketball courts but now they are taking down one of their basketball courts to turn it into the rising sport of pickle ball. Don’t waste your money here.